We are technical engineers who are passionate about delivering excellent customer service and excel at helping people get the best from their IT without having to worry about how it works. From a consultant with a single laptop to businesses with multiple sites around the world, we are happy to help any business. Our ad-hoc services make it easy to try us out without any contract commitment while our fixed price service gives you a simple easy to monthly budget cost for your IT as well as complete ease of mind.
Our services cover businesses no matter the size. We offer full access to our IT services at a standard fixed monthly cost based on the number of computers you have. We can offer access to our same engineers and service on an ad-hoc basis. Simply call us when you need us, and you'll be billed based on the amount of time we spend with you. You can pre-purchase a minimum of 10 hours and use these up over time as you need them.
It's a blend of ad-hoc service but with the service levels that apply to our fixed price service.
Our services cover businesses no matter the size. We offer full access to our IT services at a standard fixed monthly cost based on the number of computers you have. We can offer access to our same engineers and service on an ad-hoc basis. Simply call us when you need us, and you'll be billed based on the amount of time we spend with you. You can pre-purchase a minimum of 10 hours and use these up over time as you need them.
It's a blend of ad-hoc service but with the service levels that apply to our fixed price service.
Services
Established in 2005, our aim is to provide high quality and affordable enterprise-grade IT services to small and medium businesses.
Our company name comes from SIMple BLack bOX which is the idea that a computer system should be considered by our customers as a black box that you don't need to worry, you simply call us to fix it.
We have been steadily growing since 2005 and have been striving to maintain the quality of service that is key to our service.
We now employee eight staff and have clients from Perth to Elgin.
Our company name comes from SIMple BLack bOX which is the idea that a computer system should be considered by our customers as a black box that you don't need to worry, you simply call us to fix it.
We have been steadily growing since 2005 and have been striving to maintain the quality of service that is key to our service.
We now employee eight staff and have clients from Perth to Elgin.
We like to keep things simple and this is a philosophy that is a proven success with clients.
We keep your IT infrastructure stable and deliver the service that your business deserves.
This means that you can contact us as many times as you need, and the cost remains the same.
It very much puts the onus on US to resolve problems quickly and efficiently and to ensure your systems are well maintained, so you don't need to call us in the first place.
Our fixed price support is priced around the number of employees you have, and it includes the peripheral systems that go with it.
We keep your IT infrastructure stable and deliver the service that your business deserves.
This means that you can contact us as many times as you need, and the cost remains the same.
It very much puts the onus on US to resolve problems quickly and efficiently and to ensure your systems are well maintained, so you don't need to call us in the first place.
Our fixed price support is priced around the number of employees you have, and it includes the peripheral systems that go with it.
This is non-technical and jargon free perspective to give you an overview of the various technologies.
If there is something that you would like us to explain just let us know (even if you are not currently a customer).
Providing IT support is our passion and we pride ourselves on how we assist and deal with our customers.
1 hour response to telephone calls (normally answered immediately or call returned within 1 hour if message left).
Reasonable endeavours support outside normal operating hours unless extended or 247 support is in place.
If there is something that you would like us to explain just let us know (even if you are not currently a customer).
Providing IT support is our passion and we pride ourselves on how we assist and deal with our customers.
1 hour response to telephone calls (normally answered immediately or call returned within 1 hour if message left).
Reasonable endeavours support outside normal operating hours unless extended or 247 support is in place.
Clearly my worry surrounded whether my computer's security was sufficiently breached for the perpetrator to gain access to be able to undertake actions causing me financial and reputational damage.
George managed to advise me on appropriate actions and alleviate my initial concerns.
We would like to award Mark with a Gold Star as our Sage Accounts is now working quicker than us!
Appreciate your help today, the new Server appears to be doing its job.
Have a great weekend all!
Great help from Mal, quick, efficient and friendly to sort out my internet connection, so it is now working.
George managed to advise me on appropriate actions and alleviate my initial concerns.
We would like to award Mark with a Gold Star as our Sage Accounts is now working quicker than us!
Appreciate your help today, the new Server appears to be doing its job.
Have a great weekend all!
Great help from Mal, quick, efficient and friendly to sort out my internet connection, so it is now working.
Reviews
Be the first to review Simblox Technologies.
Write a Review
