Tycom have the expertise to help you with your Corporate governance. This includes the processes through which your objectives are set and pursued in the context of the social, regulatory and market environment in which you operate. This is provided by experts in these fields. Tycom's approach to Managed IT Services is unique. Our aim is to support our customers so they can achieve their business targets.
Together with our customers we work to align technology with their business rather than looking at the features and benefits of the technology. Tycom has been developing our own software for over 40 years which has given us a proven track record in providing tailored packages that meets our client's needs. This is backed up with our after sales support based around a company culture of customer care.
Established in 1976, tycom creates innovative software products and provide Managed IT Services to companies across Scotland, ranging from small businesses to multinationals with global interests.
Together with our customers we work to align technology with their business rather than looking at the features and benefits of the technology. Tycom has been developing our own software for over 40 years which has given us a proven track record in providing tailored packages that meets our client's needs. This is backed up with our after sales support based around a company culture of customer care.
Established in 1976, tycom creates innovative software products and provide Managed IT Services to companies across Scotland, ranging from small businesses to multinationals with global interests.
Services
Tycom's Centralised Services team handles everything behind the scenes, covering all the services delivered through use of our Remote Monitoring and Management (RMM) tools.
Centralised Services is a key function within our Service Delivery framework.
Tycom's Centralised Services team is responsible for making sure that the services delivered all follow best practice standards and.
This is the traditional reactive element of IT Support.
The Service delivered by this team include: Helpdesk Support; problem isolation and resolution; "how to" questions.
Centralised Services is a key function within our Service Delivery framework.
Tycom's Centralised Services team is responsible for making sure that the services delivered all follow best practice standards and.
This is the traditional reactive element of IT Support.
The Service delivered by this team include: Helpdesk Support; problem isolation and resolution; "how to" questions.
Tycom's Centralised Services team handles everything behind the scenes, covering all the services delivered through use of our Remote Monitoring and Management (RMM) tools.
Centralised Services is a key function within our Service Delivery framework.
Tycom's Centralised Services team is responsible for making sure that the services delivered all follow best practice standards and are undertaken in a consistent manner across all customers.
This consistency helps ensure we obtain predictable results, making it easier to troubleshoot problems and drive down reactive support calls.
Centralised Services is a key function within our Service Delivery framework.
Tycom's Centralised Services team is responsible for making sure that the services delivered all follow best practice standards and are undertaken in a consistent manner across all customers.
This consistency helps ensure we obtain predictable results, making it easier to troubleshoot problems and drive down reactive support calls.
Your designated vCIO "Virtual Chief Information Officer" will work with you to analyse potential IT opportunities and risks in your business, align your IT strategy with your business goals, plan for the future with your budget in mind, and help you make informed decisions about your IT.
Strategic Planning and Support: A dedicated virtual CIO will help you strategically plan for current and future IT goals, keeping your infrastructure within your needs and budget, while also making sure you have room to grow.
Strategic Planning and Support: A dedicated virtual CIO will help you strategically plan for current and future IT goals, keeping your infrastructure within your needs and budget, while also making sure you have room to grow.
One of our highly skilled and certified Technology Alignment Managers will be assigned to proactively manage and maintain the integrity of your business computer systems.
Proactive Onsite Visits: Your designated Technology Alignment Manager will make a regularly scheduled visit to your site to ensure best practices are being enforced and make sure everything is running smoothly.
Your company can also use this time to discuss problem areas that may need to be addressed with your Technology Alignment Manager.
Proactive Onsite Visits: Your designated Technology Alignment Manager will make a regularly scheduled visit to your site to ensure best practices are being enforced and make sure everything is running smoothly.
Your company can also use this time to discuss problem areas that may need to be addressed with your Technology Alignment Manager.
Our Professional Services cover the entire lifecycle of IT infrastructure from architecture, consultancy, project management, commissioning onto on-going support.
Whether you simply need help on a specific area of your project, or are looking for a complete turnkey solution, our services are delivered by a dedicated team and underpinned by some of the best support programmes available to ensure that our customers receive the best service.
Our Professional Services team work to the Prince 2 methodology, ensuring best practices are followed and adhered to on every project.
Whether you simply need help on a specific area of your project, or are looking for a complete turnkey solution, our services are delivered by a dedicated team and underpinned by some of the best support programmes available to ensure that our customers receive the best service.
Our Professional Services team work to the Prince 2 methodology, ensuring best practices are followed and adhered to on every project.
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