Shackleton Technologies
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Shackleton Technologies
Shackleton Technologies is a highly experienced IT Support company. We provide a strategic IT management approach using the latest technologies to increase productivity and collaborative working whilst helping you make your business cyber secure. Our superpower lies in the comprehensive IT support service offering embodied in our 4-block framework (or the "4 blocks", to those in the know) which provides our clients with an outsourced IT service that leaves no stone unturned.

We pro-actively monitor your systems and advise you on the best technology and solutions for your business needs. We understand the benefits of a tailored IT support approach and will work with you to understand your requirements, both in the present and allowing for future growth and development. Modern businesses have an enormous range of technologies available to them.

Cloud services have transformed the way teams work within a business helping them become more agile than ever before. Employees have the flexibility to work from anywhere, as if they were in the office, contributing to a noticeable boost in productivity and team morale.
Services
Formed in 2004, Shackleton Technologies is a highly experienced IT support company with our headquarters based in Dundee's Technology Park.
We provide a strategic management approach to IT managed services, supporting organisations across the UK.
We work best with clients that value the benefits of what technology can bring to their business.
Our aim is to protect and future-proof their systems, ensuring they make the right IT decisions as they grow.
We work with businesses across a wide range of sectors, including law firms, accountants, engineering companies, manufacturing firms and the Public and Third sectors.
Do you need a quick solution to a technical problem?
With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
N-able is the industry's top performing remote monitoring and management (RMM) automation platform and has been deployed worldwide by thousands of IT service providers.
This software enables Shackleton to efficiently monitor both servers and desktop computers, helping organisations to dramatically lower their monthly support costs.
Our team brings together over 60 IT skillsets, with experts in cloud services, server management, backup and disaster recovery, data and systems security, telecoms and a full range of network and systems deployment, management and support.
Our ethos is one of respect and support for colleagues and clients alike.
It is this in-depth expertise and approach that means we play a highly effective part in supporting clients across Scotland.
With a background in accountancy and finance, Steve truly understands how the right IT strategy can improve profitability.
Shackleton was a core part of our team.
During the opening period, everything worked as expected, with no niggles or teething problems.
It is a testament to everyone involved in getting everything into place and on time.
IT support keeps your business operations smooth and efficient.
With less time spent diagnosing IT problems and dealing with painfully slow connections, your team can stay focussed and on task throughout the day.
We don't just upgrade your IT, we also give you access to a dedicated team of IT specialists - at a fraction of the price it would cost to employ an IT team in-house.
Data privacy is at the forefront of many users' minds.
With our Cyber Security solutions, we minimise the risk of compromised data, protecting your reputation and your bottom line.
Compromised data incidents halt workflow and productivity as you get systems back up and running.
Investing in robust Cyber Security solutions not only minimises the chance of an attack, but also ensures you're up and running faster if the worst happens.
Cyber criminals and hackers continually change their tactics to try and infiltrate even the most sophisticated security systems.
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