Protec IT Networks: Stable and secure internal and external office connectivity solutions. We are a computer support company based in Berkshire, providing high quality managed IT Support to small and medium size businesses in Berkshire, Surrey, Hampshire, Buckinghamshire and West Berkshire. Moving from another provider? Protec will provide a smooth and secure transition, allowing you to immediately start benefiting from exceptional service levels.
For any business, there are only so many hours in a day. It's important to focus on the things that drive profit and growth but the infrastructure and systems that operate behind the scenes are critical too. At Protec, we understand the pressure that businesses face in balancing delivery with managing their infrastructure. That's where we come in.
It's time to let your staff focus on delivery of core business, without the hassle of IT interruptions. Whether you want to outsource everything - that's our Managed IT Services solution - or just want to make use of one service, such as our Outsourced IT Help Desk, we'd love to hear from you.
For any business, there are only so many hours in a day. It's important to focus on the things that drive profit and growth but the infrastructure and systems that operate behind the scenes are critical too. At Protec, we understand the pressure that businesses face in balancing delivery with managing their infrastructure. That's where we come in.
It's time to let your staff focus on delivery of core business, without the hassle of IT interruptions. Whether you want to outsource everything - that's our Managed IT Services solution - or just want to make use of one service, such as our Outsourced IT Help Desk, we'd love to hear from you.
Services
Protec IT Solutions was founded in 2003 by Leigh Hostein.
After providing internal support and network management in his early career Leigh saw the need for a new approach to providing reliable IT consultancy and infrastructure maintenance to businesses.
He took his passion for customer and IT services, and created Protec IT to deliver real world measurable value for clients.
Delivering high quality professional IT services to our clients for over 15 years has allowed us to grow to the well experienced and passionate team we are today.
After providing internal support and network management in his early career Leigh saw the need for a new approach to providing reliable IT consultancy and infrastructure maintenance to businesses.
He took his passion for customer and IT services, and created Protec IT to deliver real world measurable value for clients.
Delivering high quality professional IT services to our clients for over 15 years has allowed us to grow to the well experienced and passionate team we are today.
For many businesses, IT Support is a different language.
But, no matter how good your technical knowledge, outsourcing something that isn't core business for you will save time and money as well as helping you provide better support to your team and your clients.
At Protec, we provide a range of IT Support services, which add value and ensure your IT benefits are tailored to your business to help increase productivity.
We can work closely with your own in-house IT teams or take your day-to-day IT issues off your hands completely.
But, no matter how good your technical knowledge, outsourcing something that isn't core business for you will save time and money as well as helping you provide better support to your team and your clients.
At Protec, we provide a range of IT Support services, which add value and ensure your IT benefits are tailored to your business to help increase productivity.
We can work closely with your own in-house IT teams or take your day-to-day IT issues off your hands completely.
Providing a capable and first class help desk experience is critical.
Our focus is on easy call logging and call progress tracking as well as professional call handlers to create that all-important first impression.
Your outsourced IT Help Desk may be the first point of contact with your company for customers or staff.
For that reason, it is important to create the best quality of experience, handling technical issues or resolving user technical challenges.
Help desks are a common request when it comes to IT outsourcing and, at Protec, we take this part of our service very seriously.
Our focus is on easy call logging and call progress tracking as well as professional call handlers to create that all-important first impression.
Your outsourced IT Help Desk may be the first point of contact with your company for customers or staff.
For that reason, it is important to create the best quality of experience, handling technical issues or resolving user technical challenges.
Help desks are a common request when it comes to IT outsourcing and, at Protec, we take this part of our service very seriously.
Our IT support services are available around the UK via our secure remote access platform, but we are always delighted to be able to support local companies.
We can help you to plan your IT infrastructure and manage your projects, by providing an Outsourced IT Director level of service, getting involved in planning and strategy for your future IT requirements and even offering a regular presence at your office if required.
Whatever your chosen solution, our services are always complemented by frequent remote and onsite status meetings.
We can help you to plan your IT infrastructure and manage your projects, by providing an Outsourced IT Director level of service, getting involved in planning and strategy for your future IT requirements and even offering a regular presence at your office if required.
Whatever your chosen solution, our services are always complemented by frequent remote and onsite status meetings.
For Protec, life started with computer repair services.
We can help with hardware or software issues, on desktops, laptops or tablets.
We deal with viruses, spyware and malware as well as replacement components, upgrades and retrieval of lost data.
Our team of professional and experienced engineers are on hand to take away all your IT troubles.
All repair requests can be telephoned in to or logged with our central help desk and are then assigned a ticket.
Our tracking system means you can always view the status of your ticket.
We can help with hardware or software issues, on desktops, laptops or tablets.
We deal with viruses, spyware and malware as well as replacement components, upgrades and retrieval of lost data.
Our team of professional and experienced engineers are on hand to take away all your IT troubles.
All repair requests can be telephoned in to or logged with our central help desk and are then assigned a ticket.
Our tracking system means you can always view the status of your ticket.
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