An onsite advisory resource for your board of directors, translating business direction to technology strategy; producing an 18-month technology roadmap; reviewing service performance. Implementing a regular audit process onsite that compares your I.T. infrastructure for compliance with a set of standards (over 300) ensuring security, reliability and performance.
Input from your Technology Director is fed into our Design Desk to ensure you have the right hardware and software in place and it is installed in compliance with our security, reliability and performance standards. If your staff need assistance with their I.T. they've got it: no more waiting hours for calls to be returned - they can get straight through to skilled engineers, who in almost all cases will be able to start work immediately on their issue.
Most companies in our sector employ lower paid, non-technical staff to field calls. We receive a significant number of requests that can be satisfied within a few minutes, so we find it more effective to deal with them immediately, rather than waste time taking messages and arranging to return calls.
Input from your Technology Director is fed into our Design Desk to ensure you have the right hardware and software in place and it is installed in compliance with our security, reliability and performance standards. If your staff need assistance with their I.T. they've got it: no more waiting hours for calls to be returned - they can get straight through to skilled engineers, who in almost all cases will be able to start work immediately on their issue.
Most companies in our sector employ lower paid, non-technical staff to field calls. We receive a significant number of requests that can be satisfied within a few minutes, so we find it more effective to deal with them immediately, rather than waste time taking messages and arranging to return calls.
Services
Pronetic provides IT support and IT managed services to businesses within 30 miles of Portsmouth and Chichester.
We typically work with businesses with 5 to 75 computer users, providing the type of IT support that larger organisations take for granted.
Most things can be tackled remotely, but if you need us on site, we want to be there in minutes not hours.
Bio: When not at work Andy enjoys sailing (ideally in warm waters), and walking or cycling in the mountains.
He took this a bit far once by cycling across India, Nepal then up through Pakistan into China.
We typically work with businesses with 5 to 75 computer users, providing the type of IT support that larger organisations take for granted.
Most things can be tackled remotely, but if you need us on site, we want to be there in minutes not hours.
Bio: When not at work Andy enjoys sailing (ideally in warm waters), and walking or cycling in the mountains.
He took this a bit far once by cycling across India, Nepal then up through Pakistan into China.
Are you putting off the replacement of ageing computer equipment because of the scary size of the capital outlay?
Are you opening a new office which demands new kit and probably some I.T. expertise or consultancy?
Ease the financial pain with the soothing balm of a Pronetic lease over three or five years.
Turn a large capital cost into a manageable monthly tax-deductable expense.
Include I.T. expertise, installation work, configuration and related one-off labour costs.
Avoid slow, obsolete equipment - at the end of the lease either take full ownership of equipment for a small charge or renew the lease and receive new, up to date equipment, keeping your systems and staff operating at maximum productivity.
Are you opening a new office which demands new kit and probably some I.T. expertise or consultancy?
Ease the financial pain with the soothing balm of a Pronetic lease over three or five years.
Turn a large capital cost into a manageable monthly tax-deductable expense.
Include I.T. expertise, installation work, configuration and related one-off labour costs.
Avoid slow, obsolete equipment - at the end of the lease either take full ownership of equipment for a small charge or renew the lease and receive new, up to date equipment, keeping your systems and staff operating at maximum productivity.
Mobile computing is becoming an increasingly vital component of every businesses operation.
As end users access critical business information, communicate with customers, and leverage their mobile device to support their day to day activities, you need to ensure that the same management and security processes you rely on for your desktops and servers are applied to mobile devices such as smart phones and tablets.
Enhance Productivity - ensuring devices are properly configured and eliminating unnecessary distractions.
As end users access critical business information, communicate with customers, and leverage their mobile device to support their day to day activities, you need to ensure that the same management and security processes you rely on for your desktops and servers are applied to mobile devices such as smart phones and tablets.
Enhance Productivity - ensuring devices are properly configured and eliminating unnecessary distractions.
Apart from providing a reliable I.T. infrastructure, there are many other ways we can help to extract value from your I.T. investment.
To give you a flavour, here are a few examples of the type of help we have given customers.
Opening a new office is generally a very time consuming affair and a major distraction from running a business.
If you are also closing one office and transferring to a new one this can take the stress levels up several more notches.
We can take away a huge proportion of the burden by planning, organising and implementing the I.T. and telecommunications aspects.
To give you a flavour, here are a few examples of the type of help we have given customers.
Opening a new office is generally a very time consuming affair and a major distraction from running a business.
If you are also closing one office and transferring to a new one this can take the stress levels up several more notches.
We can take away a huge proportion of the burden by planning, organising and implementing the I.T. and telecommunications aspects.
You've made an investment in I.T. so now you need to see a return.
Like any tool, there is no point in buying an axe unless you keep it sharp.
Who will do that for you?
There is no point in having a well-designed I.T. system if, due to lack of maintenance it is running at half its capacity.
When something goes wrong with your I.T. systems, everything grinds to a halt.
With a standard reactive support contract, you have to wait for something to break before your provider can fix it.
That approach seems to make sense - even though it could easily result in hours of downtime.
Like any tool, there is no point in buying an axe unless you keep it sharp.
Who will do that for you?
There is no point in having a well-designed I.T. system if, due to lack of maintenance it is running at half its capacity.
When something goes wrong with your I.T. systems, everything grinds to a halt.
With a standard reactive support contract, you have to wait for something to break before your provider can fix it.
That approach seems to make sense - even though it could easily result in hours of downtime.
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