Fentons Business IT Solutions
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Expert IT SUPPORT from a team you can depend on
Fentons Business IT Solutions
When you choose Fentons we become your IT partners, offering you expert advice and consultancy on a range of IT issues. No two businesses are the same. We don't believe in a one-size-fits-all approach to IT management. Our team of highly skilled IT support engineers will learn everything there is to know about your business before recommending a cost-effective solution that's right for you.

From software to support, Windows to Mac, we'll give you a solution that works. Fentons lead the way in remote access support. Not only that, but our 24/7 live monitoring service helps to avoid downtime, allowing us to spot potential issues before they become a problem. Our team act immediately, and our guaranteed response window is one hour.
Served areas
  • Sussex, Kent, Hampshire, Chichester, Littlehampton, Bognor Regis, Worthing
Details
  • Year established: 2007
  • Employees: 10
  • Licensed
  • Insured
Associations and certifications
  • Microsoft Certified Partners
  • Dell Certified Partners
Payment methods
  • Bank transfers
Services
IT Support We create IT support packages which are personally tailored to meet your specific business needs.

We also offer no contract, ad-hoc IT support, as well as pre-paid IT support hours at reduced rates. In other words, we’re flexible! Give us a call to discuss what a perfect Sussex IT support contract looks like to you
Managed Services Simplify the management of your IT infrastructure by utilizing our secure and flexible services, specifically designed to meet your business requirements. With us, you can eliminate the intricacies of handling your own IT systems.
People
James Fenton
James Fenton
Co-Founder
Having identified a demand in the market for high quality outsourced IT support with fast response times, James decided to utilise his IT experience and founded Fentons with wife Abi; in order to provide businesses with excellent service levels alongside expert IT solutions.
Abigail Fenton
Abigail Fenton
Co-Founder
Toby Kershaw
Toby Kershaw
IT Director
Reviews (20)
Howarth Worthing
Howarth Worthing
Jun 09, 2024
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I can't praise them highly enough. The staff are always friendly, helpful, and extremely skilled. We've relied on their IT support for 15 years.
Nick Dare
Nick Dare
May 26, 2023
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The team helped me with remote support and delivered an excellent level of service. Everyone I spoke to was very professional and highly proactive with communication. Thanks to the team for all your help.
Sarah Cuthbert
Sarah Cuthbert
May 30, 2022
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Kyle Taylor recently helped us migrate a large amount of data to the cloud. He was so patient and professional at all times and understood our specific needs before we did! His technical knowledge is reassuring and I felt that we were in safe hands.
Jo Westhead
Jo Westhead
Nov 07, 2021
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I recently transitioned to a freelance role and as a result, I no longer have access/the luxury of an in-house IT team. As my laptop (MS Surface Pro) seemed to be running increasingly slowly, I arranged a health check with James Brown at Fentons following a recommendation. James arranged a check swiftly, outlined the process and cost clearly and did an excellent job of assessing my current laptop efficiency and also answered a list of around ten extra questions from me as part of the service (in relation to anti-virus software, Gmail log in, OneDrive, memory, battery, MS Teams set up etc).

The health check was all done remotely (which was super) and I really felt I was in safe hands. James was professional, friendly, helpful and patient. He undertook all of the necessary 'tidy up' activities but also provided sound advice around risks and upgrade options. Thank you James and I'll definitely be in touch again when I'm ready to invest in a new laptop and need support with the move!
Eric Cantrell
Eric Cantrell
Jun 08, 2021
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Fentons handled migrating our Microsoft 365 users from one domain and tenant to another as part of a company merge. The work was well planned and we had minimal disruption through the process.
Shelley M.
Shelley M.
Apr 21, 2021
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We have worked with Fentons for a number of years during a period of growth for our business. The team has helped us to adapt our IT requirements each step of the way. The bonus of working with Fentons is that team are approachable; they get to know your business needs and respond accordingly.
Duncan Wood-Allum
Duncan Wood-Allum
Jan 30, 2021
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SLC has used Fentons Business IT for over 10 years and they have grown with us, providing hardware and software solutions. A recent major data migration was handed expertly. Our clients expect the very highest quality service and data security - Fentons deliver the IT - we deliver the value. Highly recommended.
Amanda Bairstow
Amanda Bairstow
Jan 19, 2021
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Fentons are great and I would highly recommend their services. They have got me out of many IT situations that were slowing me up so they make my business more efficient!
Karen Mealing
Karen Mealing
Nov 13, 2020
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I reported a problem earlier on today. I was contacted within a few hours, and the problem was resolved at my convenience very swiftly. Martin was efficient and professional at all times. The only reason I haven't given 5 stars is because I was raised that there is always room for improvement, but I am not saying that there was anything lacking.
Rjh Construction
Rjh Construction
Oct 25, 2020
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We have worked with Fenton's IT for a few years at time of writing this and from the first meeting with Toby to now, every team member, both past and present has been nothing but friendly, patient and understanding (exactly what you need when the sheer idea of all you need in the fast paced world of technology baffles you!). Cannot say a bad word any about anyone at Fentons. Looking forward to working with them for many years to come. Highly recommend them for any of your IT needs.
Jordan Hay-Ellis
Jordan Hay-Ellis
May 19, 2017
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We have worked with Fenton's for a while now and have found them to be an excellent business partner. Staff are friendly and helpful and show a very in depth knowledge and willingness to help. We would highly recommend.
Samuel Dearnley
Samuel Dearnley
Apr 25, 2017
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I've been using Fenton IT for over 5 years and I'm very happy with the level of service, support, knowledge and speed in dealing with my IT issues and enquiries.
Diana Beal
Diana Beal
Mar 05, 2017
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We've been using Fenton IT Services a good number of years now and are extremely happy with the level of the service received. Staff is friendly, very helpful and experienced, so nothing is ever a problem - would highly recommend!
Philippa Jones
Philippa Jones
Jan 10, 2017
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Marketing Stars Ltd has used Fenton IT for the last 15 years and they have never let us down, no matter what crisis we throw at them! The team are polite, incredibly knowledgeable and work quickly and with great effect to ensure we continue to work smoothly. There is also an unusual and gratefully received proactive side to this business. They constantly update us on better, faster, cheaper ways to do things and monitor all our systems to stave off problems in advance. I recommend without hesitation that you get in touch.
Alexander Arpino
Alexander Arpino
Jan 03, 2017
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Fenton IT do what it says on the tin - this means that for my company they provide first class IT infrastructure and software support for our PC and Mac based systems. Most of the support is done remotely, and the team are unfailingly cheerful, knowledgeable and efficient. Very highly recommended! Alexander Arpino, MD, Veterinary Insights Ltd.
Chris Tucker
Chris Tucker
Dec 23, 2016
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The team at Fentons IT are great, any questions or issues are dealt with quickly. The customer service team are very knowledgeable and their IT solutions are great. Highly recommend them.
Matt Dean
Matt Dean
Nov 13, 2016
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The team here are absolutely first class, I have used them for the last three years as a backup to my own IT support Company, for the times that I am unable to attend to issues when I am on Holiday. During this period they have attended to many customer issues on my behalf without any interaction from myself. I would recommend Fentons IT 100% - a thouroughly professional outfit!
Amanda
Amanda
Oct 27, 2016
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Fentons Business IT Solutions provide an essential service to my small business. If we have an IT issue, we call them and they instantly look into it and always sort it! Honestly don't know what we would do without them! Using Fentons saves me time, money and stress as they take over when inevitable IT issues strike! Brilliant, 5 Stars all the way!
Upgrade Bikes
Upgrade Bikes
Oct 13, 2016
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From our first point of contact to present we have been overjoyed with Fenton IT's friendly professionalism. Each and every member of the Fenton IT team is completely approachable and easy to communicate with. If there's a topic of ITC technology which the Fenton IT team rarely don't know about; they quickly bring themselves up to speed with the task you require their help with and solve your problem or complete your desired project. We highly recommend Fenton IT.
John G.
John G.
Jul 03, 2012
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Hit the panic button at work.we needed rescuing from a nasty glitch. Fenton came to the rescue very quickly. Patient records were protected and recovered safely. Excellent service and did not cost the earth! Thank you. (That'll teach the company to have a Service contract)!