Here at One IT we consider ourselves to be one of the friendliest, most personable technology service companies in the North East. In mid 2015 Piers was appointed Technical Director of the company and his passion for technology drives the company forwards to this day.
With our wide variety of clients - ranging from 1 users to over a 1000 users across multiple sites spread around the country - we have experience with almost any companies systems and, if you have something out of the ordinary, our competent engineers are quick to learn.
We support Schools, Engineering Firms, Manufactures, Dentist, Lawyers, Accountants, Architects, Estate Agents plus many more and unlike many IT service providers, we are happy to work with your preferred third party software as if we were your internal IT.Use a proprietary lettings software? Not a problem. Have your own support for your ERP? We are happy to speak to them on your behalf.We intend to become an integral part of your team, assisting any of your staff with problems in any technical aspect.
With our wide variety of clients - ranging from 1 users to over a 1000 users across multiple sites spread around the country - we have experience with almost any companies systems and, if you have something out of the ordinary, our competent engineers are quick to learn.
We support Schools, Engineering Firms, Manufactures, Dentist, Lawyers, Accountants, Architects, Estate Agents plus many more and unlike many IT service providers, we are happy to work with your preferred third party software as if we were your internal IT.Use a proprietary lettings software? Not a problem. Have your own support for your ERP? We are happy to speak to them on your behalf.We intend to become an integral part of your team, assisting any of your staff with problems in any technical aspect.
Services
Let One IT Support and our huge selection of business communications systems enable you to better connect to your customers.
One IT has a wide selection of business communications systems to enable you to better connect to your customers.
No matter how you interact with your clients, we can provide the perfect solution for your needs - large or small.
All our telephone systems run over the latest VoIP technology using SIP trunks to connect you directly to BT's IP telecoms network.
To keep up with more traditional means of communication and offer broadband services we can also supply standard telephone lines.
One IT has a wide selection of business communications systems to enable you to better connect to your customers.
No matter how you interact with your clients, we can provide the perfect solution for your needs - large or small.
All our telephone systems run over the latest VoIP technology using SIP trunks to connect you directly to BT's IP telecoms network.
To keep up with more traditional means of communication and offer broadband services we can also supply standard telephone lines.
One IT Support also offers a wide variety of data recovery services, which cover a vast selection of different media and systems.
Our data recovery solutions include retrieving lost data from portable media, desktop hard drives, laptops, Macs, PCs, CDs and DVDs.
Dropped your laptop and lost vital documents?
We can help.
Should the absolute worst happen we offer a range of RAID data recovery solutions too, which includes all levels of RAID and all manufacturers, As if all of this is not enough, we even cover both SAN and NAS server data recovery.
Our data recovery solutions include retrieving lost data from portable media, desktop hard drives, laptops, Macs, PCs, CDs and DVDs.
Dropped your laptop and lost vital documents?
We can help.
Should the absolute worst happen we offer a range of RAID data recovery solutions too, which includes all levels of RAID and all manufacturers, As if all of this is not enough, we even cover both SAN and NAS server data recovery.
In order to streamline support requests and better serve you, we utilise a helpdesk ticket system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.
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