We'll help you to get the most out of your technology - implementing and supporting IT systems that are secure, resilient and flexible. We work with small and mid-sized organisations - providing strategic IT input, proactive management and jargon-free IT and technology solutions that boost productivity and help your business to grow. With our managed IT support contracts, you'll benefit from dedicated support from a member of our team, backed up by our award-winning Halifax-based IT helpdesk with 24/7 availability.
This gives you a single-point of contact for everything IT related; irrespective of whether you need to set up a brand new laptop, or repair a tried and trusty computer. We can also support bigger projects: From server installations, through to full infrastructure upgrades and everything in between. Our low overheads and local focus means we offer an affordable service that's tailored to your needs - with work undertaken by Microsoft Certified Professionals.
Don't just take our word for it though - we can put you in touch with some of our existing clients directly to hear what they think of the service!
This gives you a single-point of contact for everything IT related; irrespective of whether you need to set up a brand new laptop, or repair a tried and trusty computer. We can also support bigger projects: From server installations, through to full infrastructure upgrades and everything in between. Our low overheads and local focus means we offer an affordable service that's tailored to your needs - with work undertaken by Microsoft Certified Professionals.
Don't just take our word for it though - we can put you in touch with some of our existing clients directly to hear what they think of the service!
Services
Enjoy total peace of mind with our pay-monthly and pay-as-you-go IT support packages.
Designed for small and medium sized businesses that are looking for an all-in-one solution, these packages guarantee round-the-clock IT support - at a fraction of the cost associated with setting up your own IT department.
Founded in 2005, our Halifax-based team has grown and won awards to become Yorkshire's leading choice for IT Support.
You'll benefit from a 16 minute average fix time, unlimited 24/7 support, and over 15 years of hands-on IT experience.
Designed for small and medium sized businesses that are looking for an all-in-one solution, these packages guarantee round-the-clock IT support - at a fraction of the cost associated with setting up your own IT department.
Founded in 2005, our Halifax-based team has grown and won awards to become Yorkshire's leading choice for IT Support.
You'll benefit from a 16 minute average fix time, unlimited 24/7 support, and over 15 years of hands-on IT experience.
For most of our customers, we're the 'outsourced IT Department' - and even if you've got an internal IT Team, we can work with them to plug any gaps or support them with project work.
We're proud that our customer retention rate is amongst the highest in the sector, with businesses, schools and charities from across West Yorkshire continuing to choose Urban every year.
That said, we're happy to put you in direct contact with some of our existing customers - so you'll hear first hand exactly how we're supporting businesses.
We're proud that our customer retention rate is amongst the highest in the sector, with businesses, schools and charities from across West Yorkshire continuing to choose Urban every year.
That said, we're happy to put you in direct contact with some of our existing customers - so you'll hear first hand exactly how we're supporting businesses.
With offices in Halifax, Leeds and and Bradford, this firm specialises in family law, employment advice and property disputes - with 150 employees based across the three sites.
With reliable and dependable IT systems crucial to meeting tight deadlines, an ageing server and network infrastructure (some of which dated back 15+ years) meant systems were slow, frequently crashed/froze, and a lack of backups and anti-virus made the network exposed to immediate failure and security breaches.
From the outset, it was clear that years of underinvestment and a lack of maintenance in IT had left them in a vulnerable position.
With reliable and dependable IT systems crucial to meeting tight deadlines, an ageing server and network infrastructure (some of which dated back 15+ years) meant systems were slow, frequently crashed/froze, and a lack of backups and anti-virus made the network exposed to immediate failure and security breaches.
From the outset, it was clear that years of underinvestment and a lack of maintenance in IT had left them in a vulnerable position.
Access your computer screen - from anywhere.
New from Microsoft is Windows Virtual Desktop - giving you the freedom to access your entire Windows or Mac desktop, including business applications (such as Microsoft Office, Sage or Adobe), e-mails and files from anywhere.
You'll see and be able to work on your own desktop, just like you would at the office, from any device - including laptops, desktops, iPad's and tablets.
With robust security, and 99.9% uptime, this option is ideal for staff who need access to work applications and files from home or when out of the office.
New from Microsoft is Windows Virtual Desktop - giving you the freedom to access your entire Windows or Mac desktop, including business applications (such as Microsoft Office, Sage or Adobe), e-mails and files from anywhere.
You'll see and be able to work on your own desktop, just like you would at the office, from any device - including laptops, desktops, iPad's and tablets.
With robust security, and 99.9% uptime, this option is ideal for staff who need access to work applications and files from home or when out of the office.
Urban are Sophos partners, giving you access to next-gen IT and cyber-security - all managed through one, centralised portal.
With attacks more co-ordinated than ever before, Sophos ensures your computers, servers and network are talking to each other - providing unrivalled protection against potential security breaches.
It's a simple yet effective idea that means you get better protection against advanced threats, and spend less time responding to incidents.
Whether you're a small business with three computers, or a large organisation with hundreds of devices, we provide award-winning, unrivalled protection at affordable prices.
With attacks more co-ordinated than ever before, Sophos ensures your computers, servers and network are talking to each other - providing unrivalled protection against potential security breaches.
It's a simple yet effective idea that means you get better protection against advanced threats, and spend less time responding to incidents.
Whether you're a small business with three computers, or a large organisation with hundreds of devices, we provide award-winning, unrivalled protection at affordable prices.
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