From our base in Yorkshire, Fusion provides proactive IT support to clients across the UK and beyond. We specialise in working with the legal sector and have a proven track-record in transforming professional services organisations. Whether you're looking to enhance your IT support, get maximum benefit from your MatterSphere installation or need advice on legal system development, you'll find the expertise you need at Fusion IT Management.
With a knowledgeable team of IT specialists, we'll make sure your IT drives your business, improves reliability, increases profitability and transforms productivity in the workplace. Having worked with many medium to large law firms, we have a wealth of experience in the legal sector and understand legal system development inside out. We apply this proven expertise to make your business processes intuitive and your IT, fast, responsive and innovative.
However, our expertise doesn't end there. From upgrading your system and improving your internet connection, to installing a VOIP telephone system and training your team, we take away the complexity and take your IT to the next level.
With a knowledgeable team of IT specialists, we'll make sure your IT drives your business, improves reliability, increases profitability and transforms productivity in the workplace. Having worked with many medium to large law firms, we have a wealth of experience in the legal sector and understand legal system development inside out. We apply this proven expertise to make your business processes intuitive and your IT, fast, responsive and innovative.
However, our expertise doesn't end there. From upgrading your system and improving your internet connection, to installing a VOIP telephone system and training your team, we take away the complexity and take your IT to the next level.
Services
A well-managed IT system allows you to spot problems and pitfalls, before they impact upon your business, and identify areas of improvement that can instantly revolutionise the way you work.
When you choose our IT Management services, we become a seamless extension of your company, and your dedicated IT Manager and IT Department.
This provides you with a wealth of expertise and resources for a fraction of the cost of establishing your own internal IT department.
What's more, we'll keep you ahead of the curve when it comes to new technology and the latest upgrades.
When you choose our IT Management services, we become a seamless extension of your company, and your dedicated IT Manager and IT Department.
This provides you with a wealth of expertise and resources for a fraction of the cost of establishing your own internal IT department.
What's more, we'll keep you ahead of the curve when it comes to new technology and the latest upgrades.
Competition in the legal arena is fierce and modern law firms must rely on technology, if they are to succeed in today's 24/7 economy.
To provide our clients with a clear competitive advantage, Fusion has partnered with Thomson Reuters Elite to deliver the best possible advice on the MatterSphere product.
We'll also help you get your system working to its full potential.
Our consultants can guide you through the core features of MatterSphere and document, develop and train any bespoke business processes that the core modules do not cover.
To provide our clients with a clear competitive advantage, Fusion has partnered with Thomson Reuters Elite to deliver the best possible advice on the MatterSphere product.
We'll also help you get your system working to its full potential.
Our consultants can guide you through the core features of MatterSphere and document, develop and train any bespoke business processes that the core modules do not cover.
Insight can be invaluable when it comes to improving the efficiency of your business and we understand just how important statistics can be to refining your operational performance.
And deliver this information direct to your email inbox.
By using Microsoft SSRS and Crystal Reports, we can ensure for example, that at 5pm every Friday you receive an email containing the weeks billing, which itemises the cases opened for that week.
And deliver this information direct to your email inbox.
By using Microsoft SSRS and Crystal Reports, we can ensure for example, that at 5pm every Friday you receive an email containing the weeks billing, which itemises the cases opened for that week.
Fusion have extensive development experience with Thomson Reuters Elite's MatterSphere Client Portal.
Out of the box the client portal often requires considerable customisation to meet your specific needs and we can assist with this.
Our Client Portal module gives basic client and matter information and will automatically show the user any live taskflows on matter.
This works perfectly alongside all our taskflows (link to, conveyancing and taskflows).
Our team will also work closely with you to keep sensitive data confidential and define which data clients can access.
Out of the box the client portal often requires considerable customisation to meet your specific needs and we can assist with this.
Our Client Portal module gives basic client and matter information and will automatically show the user any live taskflows on matter.
This works perfectly alongside all our taskflows (link to, conveyancing and taskflows).
Our team will also work closely with you to keep sensitive data confidential and define which data clients can access.
If you're looking to get specific feedback from your clients, but don't want to go to the effort of storing this information in extended data within MatterSphere, our Client Questionnaire module provides a simple solution.
This allows you to setup an email precedent (this can also be incorporated into Taskflow), which sends a custom URL to the client.
This URL can be prepopulated with data from MatterSphere and the subsequent data can be exposed in the questionnaire / form.
For convenience, we can even store the data from these questionnaires in a XML extended data field.
This allows you to setup an email precedent (this can also be incorporated into Taskflow), which sends a custom URL to the client.
This URL can be prepopulated with data from MatterSphere and the subsequent data can be exposed in the questionnaire / form.
For convenience, we can even store the data from these questionnaires in a XML extended data field.
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