TechSolutions are specialist providers of Pro-Active IT Support, Cloud, Security, Connectivity and Data Centre to small and medium sized businesses across the South East. For the majority of our customer base we provide fully managed outsourced IT supportto businesses, schools and charities - one monthly fee which includes all monitoring and unlimited resources to our first-class support team.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour. We have built our reputation as trusted advisors by working with our clients to address their individual business needs. By delivering solutions for collaboration, security, business continuity and application support, we enable our clients to realise process improvements and gain maximum value from their investment in technology.
At TechSolutions we are proud to employ some of the industry's most enthusiastic and dedicated people, without the team it would be impossible to provide the instant support to our customers.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour. We have built our reputation as trusted advisors by working with our clients to address their individual business needs. By delivering solutions for collaboration, security, business continuity and application support, we enable our clients to realise process improvements and gain maximum value from their investment in technology.
At TechSolutions we are proud to employ some of the industry's most enthusiastic and dedicated people, without the team it would be impossible to provide the instant support to our customers.
Services
We have an excellent opportunity for someone to work within our fast paced, friendly IT Solutions Company.
The successful candidate will provide technical support services to SMEs throughout the UK and Internationally on I.T and telecoms products and services.
This position will involve managing phone calls, live chat and working within our ticketing system for our large client base.
The core solutions include, but are not limited to Windows Server platforms 2008+, Hyper-V, general networking and desktop support.
The successful candidate will provide technical support services to SMEs throughout the UK and Internationally on I.T and telecoms products and services.
This position will involve managing phone calls, live chat and working within our ticketing system for our large client base.
The core solutions include, but are not limited to Windows Server platforms 2008+, Hyper-V, general networking and desktop support.
TechSolutions Service Desk alleviates pressure on your internal IT function by providing first line response to end-user IT issues and service requests.
This frees up internal resources to concentrate on wider business and strategic IT issues while improving response times and service levels for everyday user requests.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour.
Our fully qualified, dedicated support teams backed up by state-of-the-art technology, can provide up to 24/7 support, tailored to your business' specific operational, technical and budgetary requirements.
This frees up internal resources to concentrate on wider business and strategic IT issues while improving response times and service levels for everyday user requests.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour.
Our fully qualified, dedicated support teams backed up by state-of-the-art technology, can provide up to 24/7 support, tailored to your business' specific operational, technical and budgetary requirements.
Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today.
By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.
Collaboration - Every group is unique, with its own needs and workstyle.
Office 365 provides an integrated solution, so everyone can collaborate more effectively with team chat, online meetings, co-authoring and sharing files securely, group email and a social network for work.
By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.
Collaboration - Every group is unique, with its own needs and workstyle.
Office 365 provides an integrated solution, so everyone can collaborate more effectively with team chat, online meetings, co-authoring and sharing files securely, group email and a social network for work.
At TechSolutions we deliver and manage best-of-breed cloud services as one of the core pillars of our business.
Since our inception, we have built an expansive range of internal expertise to assist customers on their journey to the cloud.
Whether you need a multi-tenant, private or hybrid cloud, TechSolutions has a solution to fulfil your business' needs.
We provide customisable cloud solutions on cutting-edge, high-performance Dell and HP hardware.
Beyond our core Infrastructure as a Service (IaaS) capabilities, we offer additional services including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) as well as a range of managed service offerings to provide you with as much support as you need for your infrastructure.
Since our inception, we have built an expansive range of internal expertise to assist customers on their journey to the cloud.
Whether you need a multi-tenant, private or hybrid cloud, TechSolutions has a solution to fulfil your business' needs.
We provide customisable cloud solutions on cutting-edge, high-performance Dell and HP hardware.
Beyond our core Infrastructure as a Service (IaaS) capabilities, we offer additional services including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) as well as a range of managed service offerings to provide you with as much support as you need for your infrastructure.
Based on the industry leading software, TechSolutions Cloud Backup services are ideal for businesses who are looking to protect their business data within a secure, off-site location without having to take on the burden of purchasing and managing their own hardware and software.
If a server fails, what is the impact to your business?
If application data is lost, how quickly does it need to be restored before it has a detrimental effect on your operations?
How confident are you that you are fully backing-up everything you need to and this will be readily available if a situation arises where you need it?
If a server fails, what is the impact to your business?
If application data is lost, how quickly does it need to be restored before it has a detrimental effect on your operations?
How confident are you that you are fully backing-up everything you need to and this will be readily available if a situation arises where you need it?
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