We pride ourselves on delivering a reliable, professional and friendly IT Support Service to established organisations and start-ups alike. We are a professional and friendly Cambridge based IT Support company, helping businesses, educational institutes and charities with, repairs, Cyber Essentials, remote working, anti-virus, Microsoft 365, backups, new PCs and full helpdesk support.
We provide cover for servers, desktops, laptops, tablets and smartphones. Our IT Support helps all types of companies and we have clients around the following areas; Cambridge, Melbourn, Bury St Edmunds, Newmarket, Ely, Mildenhall, Norwich, Braintree, Saffron Walden, Haverhill, Bishop's Stortford, Chelmsford, St Neots, Sawston, Royston, St Ives, Witham, Harlow, Sudbury, Huntingdon, Cambourne, Linton.
From the repairing of a single computer data socket to complete building installations, including data cabinets and wireless access points. We install Fibre Optics for high speed connections and all types of Ethernet cable.
We provide cover for servers, desktops, laptops, tablets and smartphones. Our IT Support helps all types of companies and we have clients around the following areas; Cambridge, Melbourn, Bury St Edmunds, Newmarket, Ely, Mildenhall, Norwich, Braintree, Saffron Walden, Haverhill, Bishop's Stortford, Chelmsford, St Neots, Sawston, Royston, St Ives, Witham, Harlow, Sudbury, Huntingdon, Cambourne, Linton.
From the repairing of a single computer data socket to complete building installations, including data cabinets and wireless access points. We install Fibre Optics for high speed connections and all types of Ethernet cable.
Services
Since then we have established a reputation for delivering high quality computer services to over 100 organisations in and around the region.
We pride ourselves on our very high client retention rate, because we know that you will only stay with someone who meets your computing needs completely.
We offer our services as either an ongoing support contract (typically for larger companies), or a Pre-Paid option for businesses that have less frequent needs.
But in all cases we believe in the quality of our services, and our IT Support is designed to meet your needs not ours; the length of time that our clients stay with us will hopefully give you the confidence to get in touch and talk to us.
We pride ourselves on our very high client retention rate, because we know that you will only stay with someone who meets your computing needs completely.
We offer our services as either an ongoing support contract (typically for larger companies), or a Pre-Paid option for businesses that have less frequent needs.
But in all cases we believe in the quality of our services, and our IT Support is designed to meet your needs not ours; the length of time that our clients stay with us will hopefully give you the confidence to get in touch and talk to us.
Using a local and approachable IT Support company to look after your computers is a very cost effective way to have all the skills available when needed, but without having the overheads or issues associated with full time staff.
To keep your costs down iTEXS provides flexible support options that fit your requirements and budgets, from Pre-Paid to fully contracted support.
We deliver cost effective IT Support for companies whether you are setup for remote working or have offices in Cambridge and the surrounding area.
To keep your costs down iTEXS provides flexible support options that fit your requirements and budgets, from Pre-Paid to fully contracted support.
We deliver cost effective IT Support for companies whether you are setup for remote working or have offices in Cambridge and the surrounding area.
This is all backed up by a guarantee and testimonials; so if you need complete new cabling or some additions to your existing installation we can help.
If you have no computer network cabling then we will need a survey to determine what options you have.
From the survey we provide you with a plan of what your network cabling installation will look like and where the points will be.
Using the most appropriate network cable layout, we will install the trunking/conduit and networking points for you; these will in turn be terminated back to a cabinet and numbered.
If you have no computer network cabling then we will need a survey to determine what options you have.
From the survey we provide you with a plan of what your network cabling installation will look like and where the points will be.
Using the most appropriate network cable layout, we will install the trunking/conduit and networking points for you; these will in turn be terminated back to a cabinet and numbered.
Whether it is to share files with remote workers, have Microsoft 365 (which was called Office 365), move your servers to the cloud on Azure or manage cost effective access to specialist systems (such as CAD or accounting tools) the cloud has many opportunities.
But you need a partner (called a Managed Service Provider or Cloud Service Provider) who can understand how to get what you need from the cloud and make your IT work best, whilst keeping you secure with the required ease of access, and taking into account your Internet speeds and the costs of using the cloud.
But you need a partner (called a Managed Service Provider or Cloud Service Provider) who can understand how to get what you need from the cloud and make your IT work best, whilst keeping you secure with the required ease of access, and taking into account your Internet speeds and the costs of using the cloud.
In our offices we have workshop and repair facilities and a manned helpdesk for those of our clients that are on support contracts.
But we still believe in coming out to you, so a good percentage of our IT Support involves an engineer visiting your site; and for our support plans there is no extra charges for this.
In short; iTEXS provides the type of IT Support that is built around your business and the way you operate, typically we work within an hour of Cambridge for the IT Support, but will travel further for the cabling work.
But we still believe in coming out to you, so a good percentage of our IT Support involves an engineer visiting your site; and for our support plans there is no extra charges for this.
In short; iTEXS provides the type of IT Support that is built around your business and the way you operate, typically we work within an hour of Cambridge for the IT Support, but will travel further for the cabling work.
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