Resolve Information Technology is a family run business owned by Tim and Carol Winstanley that was formed in 2001. Our aim is to help small businesses and individuals with their computer problems by being a plain speaking and accessible company. We pride ourselves on having great technical ability but being able to deliver our services in a way that the least techie user will feel comfortable with.
Take a look at our testimonials to see what our customers think of us. We react quickly. We know that when you have a problem you need it solving quickly and our aim is to get back up and running on the same day that you report it to us if at all possible. Where we can't we can usually source the parts you need before 10AM the next day. Wherever possible we try to quote a fixed price for any repair we do - and we will keep you informed of what we're doing while we do it!
Since our formation we have continued to develop our skills to keep pace with the wonderful advantages that evolving technology brings and the technical know-how to install and support it.
Take a look at our testimonials to see what our customers think of us. We react quickly. We know that when you have a problem you need it solving quickly and our aim is to get back up and running on the same day that you report it to us if at all possible. Where we can't we can usually source the parts you need before 10AM the next day. Wherever possible we try to quote a fixed price for any repair we do - and we will keep you informed of what we're doing while we do it!
Since our formation we have continued to develop our skills to keep pace with the wonderful advantages that evolving technology brings and the technical know-how to install and support it.
Services
Since we first started looking after our clients in 2001 our IT support has been built around getting your problems fixed quickly and being easy to work with.
As such we always aim to get you back up and running as quickly as possible and we don't demand that you commit to long term support contracts.
When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you're going to be back up and running again.
We have a complete job tracking system that you can use to view 24/7 to see what we've done.
As such we always aim to get you back up and running as quickly as possible and we don't demand that you commit to long term support contracts.
When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you're going to be back up and running again.
We have a complete job tracking system that you can use to view 24/7 to see what we've done.
Firstly, we need to understand what 'the cloud' is.
Basically 'the cloud' is another term for the internet, a collection of millions of computers and servers (computers with more specific roles), all connected to each other that store files and have programs or applications installed on them in the same way as our home or office computers.
Cloud computing is a way of utilising the computers and servers on the internet to store our files and run our software instead of having to use our own devices.
Basically 'the cloud' is another term for the internet, a collection of millions of computers and servers (computers with more specific roles), all connected to each other that store files and have programs or applications installed on them in the same way as our home or office computers.
Cloud computing is a way of utilising the computers and servers on the internet to store our files and run our software instead of having to use our own devices.
3CX Phone System for Windows is a software-based IP PBX that replaces proprietary hardware.
3CX's IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone.
If you are a SME business in any of the 3 counties of Worcestershire, Herefordshire or Gloucestershire we can help you with your telephony requirements.
We can install everything from the lines to your premises to the handsets in your office and everything in between.
3CX's IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone.
If you are a SME business in any of the 3 counties of Worcestershire, Herefordshire or Gloucestershire we can help you with your telephony requirements.
We can install everything from the lines to your premises to the handsets in your office and everything in between.
If your company computer system has just expired then you need to be up and running without delay.
Once onsite we can quickly establish how we can mitigate the disaster and get the key areas of your systems operational.
We understand how a small company must limit their downtime and we have a number of tools, techniques and services as well as spare parts to get you back up and running without unnecessary downtime.
Often we can re-route critical services such as email, we also have our own IT and telephony suite that we can offer to our clients.
Once onsite we can quickly establish how we can mitigate the disaster and get the key areas of your systems operational.
We understand how a small company must limit their downtime and we have a number of tools, techniques and services as well as spare parts to get you back up and running without unnecessary downtime.
Often we can re-route critical services such as email, we also have our own IT and telephony suite that we can offer to our clients.
Could you benefit from remote computer help?
For many computer problems, there is no need to come to your premises.
This means we can fix things quickly and get your business running profitably again.
We want to make fault fixing as simple as possible.
We're not limited to fault fixing either - do you need some training?
Most elements of computer help and support can be done remotely and if we can't connect then there is no charge.
If you need help, Contact Us.
We'll have a brief discussion with you to understand your requirements.
For many computer problems, there is no need to come to your premises.
This means we can fix things quickly and get your business running profitably again.
We want to make fault fixing as simple as possible.
We're not limited to fault fixing either - do you need some training?
Most elements of computer help and support can be done remotely and if we can't connect then there is no charge.
If you need help, Contact Us.
We'll have a brief discussion with you to understand your requirements.
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