Zed One enables small and medium-sized organisations to enjoy the benefits of technology that are normally only available to larger organisations. We offer IT support services for a low cost fixed monthly fee. We also provide pay as you go IT support services for SMEs that prefer to pay for their IT support on demand. Zed One are extremely professional.
Their staff are very friendly and are obviously very experienced with the technology they install and support. Importantly, they don't talk down to you in technical babble, but explain things in business terms. Since the implementation of the new solution in 2008 Zed One has supported our systems on a daily basis, Zed One's very approachable staff identify issues before they become real problems.
We looked at a number of companies, before finally deciding upon Zed One. We initially gave them a 3 month trial and after they impressed us during this period we switched all of our IT requirements to them. Zed One ticked all the boxes, they were local, demonstrated considerable expertise, had the number of staff needed to support a company of our size and explained things to us in a non-technical manner.
Their staff are very friendly and are obviously very experienced with the technology they install and support. Importantly, they don't talk down to you in technical babble, but explain things in business terms. Since the implementation of the new solution in 2008 Zed One has supported our systems on a daily basis, Zed One's very approachable staff identify issues before they become real problems.
We looked at a number of companies, before finally deciding upon Zed One. We initially gave them a 3 month trial and after they impressed us during this period we switched all of our IT requirements to them. Zed One ticked all the boxes, they were local, demonstrated considerable expertise, had the number of staff needed to support a company of our size and explained things to us in a non-technical manner.
Services
We offer tailored services to take care of your business's IT Support needs so that you don't have to.
We are flexible, customer focused and results driven.
Our services can be customised to meet any organisation's technology requirements.
From offering a total outsourcing service, where we effectively act as your IT Support department to a more personal, hands-on and consultative approach.
Zed One are there for you each step of the way.
Our skills and expertise offer a cost-effective way of unlocking the value in your hardware and software investment and ensure that you get the maximum return on your investment.
We are flexible, customer focused and results driven.
Our services can be customised to meet any organisation's technology requirements.
From offering a total outsourcing service, where we effectively act as your IT Support department to a more personal, hands-on and consultative approach.
Zed One are there for you each step of the way.
Our skills and expertise offer a cost-effective way of unlocking the value in your hardware and software investment and ensure that you get the maximum return on your investment.
IT Support problems?
There are many reasons why you may be thinking of switching your current IT Support providers.
Read on for some of the most common reasons and to see how Zed One can make your business IT Support work for you.
With our unique Pay-As-You-Go Zed Blocks, there's no fixed term contract.
You can use what you want when you want.
You don't have to.
We have a 30 day rolling contract with most of our customers that use our managed services.
We take pride in our customer service delivery, whether thats over the phone, eMail or even Zoom!
There are many reasons why you may be thinking of switching your current IT Support providers.
Read on for some of the most common reasons and to see how Zed One can make your business IT Support work for you.
With our unique Pay-As-You-Go Zed Blocks, there's no fixed term contract.
You can use what you want when you want.
You don't have to.
We have a 30 day rolling contract with most of our customers that use our managed services.
We take pride in our customer service delivery, whether thats over the phone, eMail or even Zoom!
Protecting your business data, no matter where it lives Datto in partnership with Zed One provide comprehensive backup, recovery and business continuity solutions to enterprises of any size nationwide.
We offer a full service project management consultancy with broad industry experience and a strong track record for project delivery.
The audit includes a full asset inventory.
We will also recommend how to resolve any existing problems and how to improve the efficiency and capacity of your systems.
We offer a full service project management consultancy with broad industry experience and a strong track record for project delivery.
The audit includes a full asset inventory.
We will also recommend how to resolve any existing problems and how to improve the efficiency and capacity of your systems.
Zed One managed everything perfectly and the whole process of deploying the new VoIP platform was very smooth with minimal business disruption.
The service and advice we receive from Zed One is excellent.
You can rely on them to do exactly what they say they are going to do, which is a rare thing these days.
Zed One staff are very approachable and proactive.
They identified a number of problems before they became real issues for us and came up with solutions.
We utilise Zed Blocks to provide a high level of support care for students and reduce calls to in-house team.
The service and advice we receive from Zed One is excellent.
You can rely on them to do exactly what they say they are going to do, which is a rare thing these days.
Zed One staff are very approachable and proactive.
They identified a number of problems before they became real issues for us and came up with solutions.
We utilise Zed Blocks to provide a high level of support care for students and reduce calls to in-house team.
The Essentials monthly support package is perfect for small businesses that want to concentrate on growing their business rather than worrying about IT.
All our support packages are 100% scalable.
It's easy to add or remove users, so it takes care of your future IT needs as well as your current ones.
Our most popular support package.
The Premium monthly support package is perfect for small to medium sized businesses that are highly reliant on their IT but want to avoid the cost and management headache of running their own internal IT function.
All our support packages are 100% scalable.
It's easy to add or remove users, so it takes care of your future IT needs as well as your current ones.
Our most popular support package.
The Premium monthly support package is perfect for small to medium sized businesses that are highly reliant on their IT but want to avoid the cost and management headache of running their own internal IT function.
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