Repairapc
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Steve Greenbank provides a personal, professional and friendly service to both small businesses and home users in and around Uckfield. Helping you solve all your computer, networking and technology problems cost effectively. I operate largely within 10 miles of Uckfield, the vast majority of my customers are in Buxted, Maresfield, Newick, Nutley, Crowborough, Heathfield, Ringmer and Uckfield itself.

Far and away the biggest source of business is personal recommendation and repeat business.
Services
If everything stored on your computer has absolutely no value and you don't mind setting everything up again you can forgot about backup.
For everyone else you MUST do this REGULARLY or possibly one day, without warning (or at least it's likely you won't see it coming) your data (pictures, business accounts, music, CV, Will etc) will be gone.
If you are using a conventional hard drive it will probably still be retrievable but it may involve specialist facilities and probably cost more than your computer!
Your broadband connection has probably become an integral part of your life and downtime is a nightmare.
This is not helped when most of the support lines are manned by customer support staff who no little or next to nothing about broadband.
There main aim seems to be to get you to go away in the hope your connection is magically fixed before you call back!
This starts often starts at the beginning of the call when many providers will tell you "they are very busy and you might like to call back later".
If I am out and you wait long enough the landline diverts to the mobile and this may well be cheaper for you.
Unfortunately mobile reception isn't great in a few places round here.
Please leave a message or just make sure you don't hide your number (on BT if you are using the privacy option dial 1470 before my number eg. 1470 01825 763802 & 1470 079 808 22 505) and I will then see you have called and be able to call you back.
When asked to build a computer I will usually point out that the mass produced items are significantly cheaper than I can build them.
Despite this if you have simple requirements an off the shelf computer may well be perfectly adequate and if you wish I can help you to choose one.
If your requirements are more unusual I can also help you to choose or find something from a better supplier that is close to your needs.
Many retailers will attempt to up-sell you to the most expensive model they can persuade you to buy.
I can economically recover data in most circumstances without resorting to specialist services with clean room facilities (its very expensive if you need it).
Dead laptop or desktop computer that won't turn on or comes on but promptly switches off again.
Very slow computers due to failing disk drive (usually shows as intermittent complete pauses of 30+ seconds often followed by a period of normal behaiour and then more pausing).
No boot device message at start up (if you have disk or usb memory plugged in simply removing and restarting may fix this problem).
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