We are a North West based provider of quality Information Communications Technology and services for small to medium sized businesses who love what we do, going the extra mile for our customers. The catalyst for our formation was the thought "Why shouldn't smaller organisations have the same kind of service and suppport that larger users expect"? and it's served our customers well ever since.
Typically for smaller businesses that don't justify the recruitment of in house support by virtue of their size and requirements. In addition, we benefit our customers by having no holidays, sick days or down days of any type-we're on call every day! Because we love to do it genuinely! Directors John, Marc & Nathan are believers in 'treating their customers as they like to be treated' and by being good at what they enjoy, with unrivalled expertise and customer service, they will not lose customers!
So far, it's proved a winning formula but they are always looking for other likeminded businesses to join their valued customer ranks, and having one less problem to worry about in their day to day business.
Typically for smaller businesses that don't justify the recruitment of in house support by virtue of their size and requirements. In addition, we benefit our customers by having no holidays, sick days or down days of any type-we're on call every day! Because we love to do it genuinely! Directors John, Marc & Nathan are believers in 'treating their customers as they like to be treated' and by being good at what they enjoy, with unrivalled expertise and customer service, they will not lose customers!
So far, it's proved a winning formula but they are always looking for other likeminded businesses to join their valued customer ranks, and having one less problem to worry about in their day to day business.
Services
Hi and thanks for your interest in Coactive ICT.
We are a growing I.T. support and business telecommunications company with a real desire to provide outstanding customer service through the provision of professional, affordable, Information, communication and technology support and services for you and your company.
If you are looking for a friendly, dependable and committed business partner, then let's have a chat!
Puretel Ltd, Registration number - 06985618, Registered address - Egerton House, 55 Hoole Road, Chester.
We are a growing I.T. support and business telecommunications company with a real desire to provide outstanding customer service through the provision of professional, affordable, Information, communication and technology support and services for you and your company.
If you are looking for a friendly, dependable and committed business partner, then let's have a chat!
Puretel Ltd, Registration number - 06985618, Registered address - Egerton House, 55 Hoole Road, Chester.
Unlimited remote support available six days a week - wherever in the world your PC happens to be! Just pick up the phone and we can use our software to quickly remote onto your PC and fix problems there and then.
Minimum disruption for you and back up and running asap.
The days of having to lose downtime until an engineer can turn up are long gone-we can fix over 95% of common issues remotely, from our experience, meaning less downtime for our customers.
Sometimes problems do require getting someone on site although typically we find, as detailed above, that this is less than 5% of occasions from our experience.
Minimum disruption for you and back up and running asap.
The days of having to lose downtime until an engineer can turn up are long gone-we can fix over 95% of common issues remotely, from our experience, meaning less downtime for our customers.
Sometimes problems do require getting someone on site although typically we find, as detailed above, that this is less than 5% of occasions from our experience.
Everybody's got an Anti-Virus solution installed - haven't they?
As a Coactive ICT contract customer, you can get a fully managed and monitored Anti-Virus solution installed on all your devices.
We offer an anti-virus solution which will not only ensure you always have the latest virus definitions applied to your system automatically but when exceptions occur, these are flagged and tracked by our automated support system.
With the ever increasing threat of more and more sophisticated viruses attacking your systems, you need all the help you can get.
As a Coactive ICT contract customer, you can get a fully managed and monitored Anti-Virus solution installed on all your devices.
We offer an anti-virus solution which will not only ensure you always have the latest virus definitions applied to your system automatically but when exceptions occur, these are flagged and tracked by our automated support system.
With the ever increasing threat of more and more sophisticated viruses attacking your systems, you need all the help you can get.
Whether your connectivity needs are as simple as utilising the Wi-Fi on your new router or more complex requiring a structured cabling system for your office or viable broadband solutions for your location, Coactive ICT can help.
We can discuss your needs with you, recommend a workable networking configuration, source the components from a trusted list of suppliers and configure and implement as required.
All you need to do is ask!
We can discuss your needs with you, recommend a workable networking configuration, source the components from a trusted list of suppliers and configure and implement as required.
All you need to do is ask!
This is often an area where small businesses in particular find they don't have a robust solution in place to ensure their data can be recovered when it is needed.
The sadness is that often this doesn't come to light until after a disaster has occurred.
We can provide affordable, rigorous solutions for anything from single PC systems right through to multi PC, multi site, multi Server environments utilising a variety of localised solutions through to full off premise cloud solutions.
All tracked and monitored to ensure backups have run when they should and, critically, that they have worked successfully.
The sadness is that often this doesn't come to light until after a disaster has occurred.
We can provide affordable, rigorous solutions for anything from single PC systems right through to multi PC, multi site, multi Server environments utilising a variety of localised solutions through to full off premise cloud solutions.
All tracked and monitored to ensure backups have run when they should and, critically, that they have worked successfully.
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