Discover the right network, tariff and devices to enable your business to run smoothly and remotely. Customer service is at the heart of our business. This focus has resulted in us having an above industry average client retention rate of over six years. We have over 3,000 clients nationwide; from legal firms to football clubs and primary schools.
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura Pawlowska helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.
10/10 - I have been using Excalibur since it started in Swindon centre - I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur.
We have recommended Excalibur to other councils and will continue to do so. A definite 9 and almost a 10! Recently, Laura Pawlowska helped my understanding of Microsoft Teams. She helped steer me through it as a novice ready for our Council to use it for virtual meetings. No question was a stupid question and she patiently talked me through it. She is always professional and helpful in her dealings with my team right from advising on new systems through to follow-up on queries.
10/10 - I have been using Excalibur since it started in Swindon centre - I have one particularly good memory which has kept me with them ever since. I would, and do, always recommend Excalibur.
Services
Whether you need an IT partner to assist with day to day operations, or you need advice on how to get the most out of your technology, Excalibur can help.
For years we have looked to go above industry standard service levels.
We aim to do more than just provide IT Support, we take the time to understand your company, learn how you operate and explore how you could use technology to drive efficiency and profit.
Excalibur's outstanding Managed IT Support proposition is far beyond the standard industry offering.
For years we have looked to go above industry standard service levels.
We aim to do more than just provide IT Support, we take the time to understand your company, learn how you operate and explore how you could use technology to drive efficiency and profit.
Excalibur's outstanding Managed IT Support proposition is far beyond the standard industry offering.
Our Managed IT Support offering provides your staff with ease of mind.
With a robust service and a wealth of knowledge across the service team, your organisation will benefit from a market-leading level of service, enabling growth and profitability.
As part of our Managed Service Agreement, our ISO 27001 Accredited Remote Service Delivery Team are measured against service KPI's.
These are Response Time, Resolution Time and Customer Feedback scores.
This helps us monitor our service and consistently deliver at a high standard.
With a robust service and a wealth of knowledge across the service team, your organisation will benefit from a market-leading level of service, enabling growth and profitability.
As part of our Managed Service Agreement, our ISO 27001 Accredited Remote Service Delivery Team are measured against service KPI's.
These are Response Time, Resolution Time and Customer Feedback scores.
This helps us monitor our service and consistently deliver at a high standard.
Using the latest techniques and technologies to protect your organisation from the cyber threats and vulnerabilities.
Almost half of businesses (46%) and a quarter of charities (26%) reported having experienced a security breach or attack between winter 2019 and early 2020.
Amongst those organisations targeted, a majority lost some form of a valuable resource.
Whilst there has been a general improvement in cyber- attack prevention, there's still many cyber threats out there that thrive on complacency.
Almost half of businesses (46%) and a quarter of charities (26%) reported having experienced a security breach or attack between winter 2019 and early 2020.
Amongst those organisations targeted, a majority lost some form of a valuable resource.
Whilst there has been a general improvement in cyber- attack prevention, there's still many cyber threats out there that thrive on complacency.
As the world becomes increasingly more digital, the systems and applications we use demand more bandwidth.
At Excalibur we work with leading broadband suppliers to ensure we provide our customers with a connection that keeps them operational 24/7.
Excalibur offer a range of business connectivity solutions that will keep you online and provide you the foundations to expand.
FTTC broadband is a hybrid connection that uses fibre optic and copper cables to deliver connectivity to your premises.
A fibre cable connection is fed into a street cabinet from the exchange and then distributed from the cabinet to local premises through a copper line.
At Excalibur we work with leading broadband suppliers to ensure we provide our customers with a connection that keeps them operational 24/7.
Excalibur offer a range of business connectivity solutions that will keep you online and provide you the foundations to expand.
FTTC broadband is a hybrid connection that uses fibre optic and copper cables to deliver connectivity to your premises.
A fibre cable connection is fed into a street cabinet from the exchange and then distributed from the cabinet to local premises through a copper line.
CityFibre is the UK's largest alternative provider of wholesale fibre network infrastructure and the builder of Gigabit Cities.
The CityFibre full fibre infrastructure currently supports over 60 cities in the UK and is continually growing.
The UK aims to be a world leader in the availability and capabilities of its digital networks.
Thanks to CityFibre connectivity, a majority of UK can now access ultra-fast, affordable and reliable full-fibre connectivity directly to their premise.
The availability and swift growth of the full-fibre infrastructure couldn't have been better timed as the UK's data consumption sky-rocketed in 2020.
The CityFibre full fibre infrastructure currently supports over 60 cities in the UK and is continually growing.
The UK aims to be a world leader in the availability and capabilities of its digital networks.
Thanks to CityFibre connectivity, a majority of UK can now access ultra-fast, affordable and reliable full-fibre connectivity directly to their premise.
The availability and swift growth of the full-fibre infrastructure couldn't have been better timed as the UK's data consumption sky-rocketed in 2020.
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