Sound Networks provide support packages to suit businesses from start-up to enterprise. Each package is focused to match the different stages of growth of your venture. Bottom line, you need your IT to work with you, not against you - leaving you free to focus your attention on what is required to meet your own specific goals. Let us function as your own outsourced IT department - so you don't have to!
For businesses heavily reliant on IT. Parallel support for your growing enterprise to provide a cost effective and consistent level of IT management. Full remote systems management plus onsite visits when you need them. We believe that being scared of your IT will hold you back. Don't be afraid of it, let us face your IT demons for you, so that your network works as a useful tool, rather than a scary monster not to be talked about.
Providing a friendly and approachable service is of paramount importance to Sound Networks and we encourage you to call and speak with us in person. Of course, if you prefer we can stick to emails - but sometimes, it's just easier to talk and get it all out in the open.
For businesses heavily reliant on IT. Parallel support for your growing enterprise to provide a cost effective and consistent level of IT management. Full remote systems management plus onsite visits when you need them. We believe that being scared of your IT will hold you back. Don't be afraid of it, let us face your IT demons for you, so that your network works as a useful tool, rather than a scary monster not to be talked about.
Providing a friendly and approachable service is of paramount importance to Sound Networks and we encourage you to call and speak with us in person. Of course, if you prefer we can stick to emails - but sometimes, it's just easier to talk and get it all out in the open.
Services
With an Essentials contract, we agree in advance the fees you pay for ad-hoc support cases, whether that is remote or onsite service required.
This means that when you need help, those formalities are already dealt with and we can get on with fixing your issue.
Our monitoring agents installed on your hardware give us quick remote access to your machine which simplifies the remote support process further.
It also means that if a system is under-performing or showing signs of impending failure, we will let you know about it before it becomes an obstacle to your workflow.
This means that when you need help, those formalities are already dealt with and we can get on with fixing your issue.
Our monitoring agents installed on your hardware give us quick remote access to your machine which simplifies the remote support process further.
It also means that if a system is under-performing or showing signs of impending failure, we will let you know about it before it becomes an obstacle to your workflow.
As well as all of the benefits offered by the Essentials package, we go that bit further with our Small business package.
Here we start doing a few more jobs in the background, functioning as your Managed Service Provider and keeping an even closer eye on things, particularly where backups and patching are concerned.
As your business grows further, it is essential to keep on top of regular maintenance tasks.
We have an established structure to enable us to do this on your behalf and make sure that things don't get out of hand.
Here we start doing a few more jobs in the background, functioning as your Managed Service Provider and keeping an even closer eye on things, particularly where backups and patching are concerned.
As your business grows further, it is essential to keep on top of regular maintenance tasks.
We have an established structure to enable us to do this on your behalf and make sure that things don't get out of hand.
Designed for expanding enterprises who need a higher level of support.
Including all of the benefits of the Small Business package, occasionally there is still no substitute for a physical presence on site.
Be that to physically just do a job for you, or maybe you would just prefer face to face time with one of our engineers.
We believe that direct person to person contact helps our relationship to grow and benefits both parties.
You and your staff will be more likely to call for help once they have been able to put a name to a face and know who they are dealing with.
Including all of the benefits of the Small Business package, occasionally there is still no substitute for a physical presence on site.
Be that to physically just do a job for you, or maybe you would just prefer face to face time with one of our engineers.
We believe that direct person to person contact helps our relationship to grow and benefits both parties.
You and your staff will be more likely to call for help once they have been able to put a name to a face and know who they are dealing with.
All modern businesses rely on a solid internet connection in order to function.
Without this you are cut off from the world, unable to interact with your customers and incapable of taking advantage of all the systems that may be available to you.
Because of this, at Sound Networks we believe that one of the principal foundations of a robust IT setup is a solid and fast internet connection.
We work with partners who provide dedicated business focused connectivity options to give you the best chance of staying connected.
Without this you are cut off from the world, unable to interact with your customers and incapable of taking advantage of all the systems that may be available to you.
Because of this, at Sound Networks we believe that one of the principal foundations of a robust IT setup is a solid and fast internet connection.
We work with partners who provide dedicated business focused connectivity options to give you the best chance of staying connected.
Backing up your critical business data is essential to protect you from many unexpected problems.
System crashes - these always happen when you least expect it and can cause the loss or corruption of data.
Hard disk failure - often resulting in a total loss of data, only recoverable by expensive and long winded specialist restoration techniques.
Ransomware and Virus infections - viruses can corrupt files and render them unusable.
If you are unlucky enough to be caught by ransomware, your files will be inaccessible, but a backup can always be restored after disinfection.
System crashes - these always happen when you least expect it and can cause the loss or corruption of data.
Hard disk failure - often resulting in a total loss of data, only recoverable by expensive and long winded specialist restoration techniques.
Ransomware and Virus infections - viruses can corrupt files and render them unusable.
If you are unlucky enough to be caught by ransomware, your files will be inaccessible, but a backup can always be restored after disinfection.
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