HTL Support was initially founded in 2009 by Managing Director Justin Dean, to provide specialist IT support and IT consultancy services to financial services sector clients. Since its launch, HTL has rapidly evolved to offer a full range of cutting-edge, integrated and flexible products and services to a worldwide client base across all industries.
Our experience and professionalism has been endorsed both by our clients and by many of the world's leading hardware and software manufacturers. At HTL, we provide uniquely flexible, client-oriented solutions where service is paramount; we maintain a true can-do attitude - we will never say no! All companies need to know that their IT support provider is not going to let them down when it comes to important projects.
We will always find the right solution and are equally happy either functioning as project managers for your internal IT department or providing an experienced team to work under your own IT Director or project leader. HTL specialise in providing communication and information solutions which help you achieve your business objectives.
Our experience and professionalism has been endorsed both by our clients and by many of the world's leading hardware and software manufacturers. At HTL, we provide uniquely flexible, client-oriented solutions where service is paramount; we maintain a true can-do attitude - we will never say no! All companies need to know that their IT support provider is not going to let them down when it comes to important projects.
We will always find the right solution and are equally happy either functioning as project managers for your internal IT department or providing an experienced team to work under your own IT Director or project leader. HTL specialise in providing communication and information solutions which help you achieve your business objectives.
Services
The importance of personalised IT service for today's technology-enabled and dependent businesses.
This white paper discusses technology compliance for alternative investment companies and other organisations in scope of FCA and ICO/DPA regulation.
Backup and Disaster Recovery (DR) are essential considerations for today's service sector firms.
How service sector businesses can minimise risk and achieve regulatory compliance for data storage.
Is it realistic to run your business completely in the cloud or do you need on-site technology as well?
This white paper discusses technology compliance for alternative investment companies and other organisations in scope of FCA and ICO/DPA regulation.
Backup and Disaster Recovery (DR) are essential considerations for today's service sector firms.
How service sector businesses can minimise risk and achieve regulatory compliance for data storage.
Is it realistic to run your business completely in the cloud or do you need on-site technology as well?
At HTL Support IT servicing and support lies at the very heart of our organisation, we offer a wide range of IT services to meet the needs of modern day businesses from 24 hour emergency support to planned upgrades and updates.
We deliver IT services and support solutions, IT Outsourcing and Onsite Support to both B2B and B2C organisations across a number of industries including Financial Services, Pharmaceutical and Hospitality.
Our clients range from small independents to large national and multi-national organisations.
We deliver IT services and support solutions, IT Outsourcing and Onsite Support to both B2B and B2C organisations across a number of industries including Financial Services, Pharmaceutical and Hospitality.
Our clients range from small independents to large national and multi-national organisations.
HTL Support's 'Techplan' has been proven to provide our clients with the most flexible and cost effective IT support solution available.
Once we have agreed what level of 'Techplan' service is best for you, we assign one of our experienced and industry-certified IT Support Engineers to be your personal 'IT Guy'.
He can be scheduled in for regular visits, or simply called upon when required.
Maintains personal knowledge of your business, your systems, your staff and your expectations.
He will blend in and feel like one of your team.
Once we have agreed what level of 'Techplan' service is best for you, we assign one of our experienced and industry-certified IT Support Engineers to be your personal 'IT Guy'.
He can be scheduled in for regular visits, or simply called upon when required.
Maintains personal knowledge of your business, your systems, your staff and your expectations.
He will blend in and feel like one of your team.
Our simple pricing model means that the more you spend, the better the value.
Even at our highest rate of 100 an hour** we are still amongst the cost-efficient IT companies providing IT support in London!
The monthly subscription charge is payable in advance and is tailored to represent best value for your particular business needs.
For example, a central London business on a Level 2 Techplan could benefit from four site visits totalling two hours and more than three further hours of telephone support each month before any further costs are incurred.
Even at our highest rate of 100 an hour** we are still amongst the cost-efficient IT companies providing IT support in London!
The monthly subscription charge is payable in advance and is tailored to represent best value for your particular business needs.
For example, a central London business on a Level 2 Techplan could benefit from four site visits totalling two hours and more than three further hours of telephone support each month before any further costs are incurred.
PWS monitors your servers and/or workstations 24 x 7, and alerts our service team if there are any problems.
More often than not, this allows us to fix a problem before it becomes critical.
We find that clients that take out this service have more reliable systems with higher uptimes.
Are database sizes within manageable parameters?
Some databases like Microsoft Exchange Server will crash unexpectedly if they grow too large.
We can also send out Weekly and Monthly management reports providing high level information about outages and trends experienced during the month or week.
More often than not, this allows us to fix a problem before it becomes critical.
We find that clients that take out this service have more reliable systems with higher uptimes.
Are database sizes within manageable parameters?
Some databases like Microsoft Exchange Server will crash unexpectedly if they grow too large.
We can also send out Weekly and Monthly management reports providing high level information about outages and trends experienced during the month or week.
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