I T Know Howe
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Since 2003 IT Know Howe has provided a range of computer repair and support services for both home users and small businesses in the Taunton area. Help is available for computer & laptop repairs, PC MOT's, broadband and Wireless issues, printer problems and simple day to day problems with email and internet, right through to helping set up your new computer or laptop from scratch, including transferring your files, photos and music.

Microsoft made a big thing about Windows 10 being their last version of Windows. The truth is the Windows 10 we use now looks markedly different to what was first released in 2015. Nevertheless, it is confusing that they have. Generally speaking most people I talk to are VERY good at spotting the nonsense emails which appear in their Inboxes. However, the criminals are getting more sophisticated and we all need to be increasingly aware; yes, even me!
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In the early noughties I became aware that ordinary home users had very limited options for IT support, always having to take it somewhere to have it repaired and then trying to work out what to do when getting it home again.
IT Know Howe was born out of the idea of actually going to people's homes to see the problem, right where it was happening.
In 2003 I left a corporate role in IT Management and, with my wife Fiona, we set up our business.
IT Know Howe has ebbed and flowed with the changing face of technology over the years, having expanded to have staff and offices, the business is now just two of us working from home again.
Whether you back it up to a USB memory stick, an external hard drive, another computer or to somewhere on the internet, you MUST backup your personal and business files.
I help lots of people who do not realise the value of their data until it is gone.
While Data Recovery deals with the "after the horse has bolted", I would rather help ensure the "barn door is bolted".
Everyone is different and I will try to ensure that the backup solution put in place for you is the most appropriate one for you.
The instructions say it is simple, but the reality sometimes leaves you scratching your head and, in some instances, without internet access and a connection to the outside world.
It's not always about the router from the internet provider.
Sometimes it's about getting the connection to that corner of the house which just never seems to get there.
There's not much I've not seen that cannot be resolved with a bit of thought, careful consideration and, occasionally, a big stick to hit it with.
You've got your new computer or laptop, but all the files, folders, photos and music are on your old one and you've no way of moving it.
Don't worry, I can help.
Not only will I transfer all files, be they personal documents, photos or music, but I will also transfer your e-mail and Favourites/Bookmarks.
And however you used your email before, I will endeavour to give you the same set up again, to minimise that feeling of being lost.
NB: Programs cannot be moved/copied from one computer to another and the original installation disks are required to re-install them.
During a PC MOT I check through the settings and logs, remove things which may be slowing the computer down, ensure that the latest updates are correctly installed and programs are running the latest versions, clear away the rubbish, and recommend changes which would help the computer (and you) going forward.
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