I started PC Prop computer support and repair business in 2003, when computers and dial up internet were slow and laptops were rare! Although some of the challenges have changed, the repair approach hasn't. I still enjoy the daily challenge from troublesome WiFi, to accelerating computers operating at 'the speed of a striking slug'.
I find the best approach is to fix 'on site' as usually it's not necessary to take the computer away, but if I need to take it away you'll be kept informed on the progress and before costly repairs.I find its best to avoid using jargon and keep the language of computers simple. Integrity is the foundation of my business approach; and customer satisfaction is the highest priority.
You can expect a confidential and reliable service with a smile. I've been using computers for over 25 years and have various IT, media & music technology qualifications, which suits me very well for the world of PC support and repairs. I currently have a good mix of over 400 home and business customers using my support services.
I find the best approach is to fix 'on site' as usually it's not necessary to take the computer away, but if I need to take it away you'll be kept informed on the progress and before costly repairs.I find its best to avoid using jargon and keep the language of computers simple. Integrity is the foundation of my business approach; and customer satisfaction is the highest priority.
You can expect a confidential and reliable service with a smile. I've been using computers for over 25 years and have various IT, media & music technology qualifications, which suits me very well for the world of PC support and repairs. I currently have a good mix of over 400 home and business customers using my support services.
Services
As I have two young children I try to be home for 5:30, but this is flexible within reason, I am available on the phone until 7pm.
I recommend a computer check-up every 6 months to protect against potential hardware problems, security issues, backup and to keep the computer optimised for speed and performance.
A recent Internet security survey reported that 89% of consumer PCs are infected with spyware.
I am an Authorised Eset Security software reseller, the only Anti-Virus worth paying for!
Do you have more than 1 computer, do you want to share printers and files between machines?
I recommend a computer check-up every 6 months to protect against potential hardware problems, security issues, backup and to keep the computer optimised for speed and performance.
A recent Internet security survey reported that 89% of consumer PCs are infected with spyware.
I am an Authorised Eset Security software reseller, the only Anti-Virus worth paying for!
Do you have more than 1 computer, do you want to share printers and files between machines?
PCPROP are first class in everyway; offering quick, efficient and reliable service, We have been using PCPROP for all our computer problems for several years now and can highly recommend them.
We wouldn't trust anyone else!
Matt is always on the end of a phone when I have a computer problem - big or small - and he invariably spends some time offering suggestions that will help me solve the issue there and then, in the hope that the problem can be easily rectified without an appointment.
When I do need him to come and work on my computer he usually fits in an appointment very quickly and has always sorted out whatever has been causing the problem with little fuss and wasting no time.
We wouldn't trust anyone else!
Matt is always on the end of a phone when I have a computer problem - big or small - and he invariably spends some time offering suggestions that will help me solve the issue there and then, in the hope that the problem can be easily rectified without an appointment.
When I do need him to come and work on my computer he usually fits in an appointment very quickly and has always sorted out whatever has been causing the problem with little fuss and wasting no time.
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