At FixIT, we offer comprehensive IT support services to home users and small businesses in Tunbridge Wells, Kent, and East Sussex. Our services include everything from hardware and software installation to troubleshooting, security solutions, and cloud services. Whether you're dealing with a single laptop or managing a complex network, we ensure your technology runs smoothly. Our flexible support plans cater to all needs, from basic setups to more complex solutions. We pride ourselves on our fast response times and hassle-free service, ensuring that your IT issues are resolved promptly. With a focus on customer satisfaction and quality service, FixIT is the preferred choice for IT support in the region.
Highlights and features
- Reliable IT support for home and business clients.
- Comprehensive security solutions with 24/7 monitoring.
- Affordable IT support plans for small businesses.
- Expert hardware setup and repair services available.
- Onsite data recovery with professional service.
- Flexible remote and onsite IT support options.
Payment methods
- Debit cards, Credit cards, Mobile payments, Bank transfers
Services
With a focus on small businesses and home users, our dedicated team offers extensive IT support services. We assist with everything from hardware and software setup to security, troubleshooting, and consultancy. Whether you need remote or on-site support, we are here to ensure your technology is secure and functions smoothly. Our flexible pricing includes pay-per-user and ad-hoc rates, so you can select the most suitable plan for you. Our goal is to make technology an asset that works reliably and efficiently.
We offer a no fix, no fee service for tackling both hardware and software problems. Our services cover a wide range, including virus and spyware removal, replacing broken laptop screens and hard drives, fixing keyboards, and resolving blue screens, boot issues, and performance slowdowns. We also offer professional data recovery to retrieve lost files. Our technicians will visit you on-site and aim to complete repairs during the same visit.
Onsite Apple Repairs
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Our on-site Apple repair service provides fast, efficient solutions, often available the same day. We operate with a no-fix, no-fee policy, ensuring that you pay only for successful repairs. From Macbook and Powerbook repairs to Imac and Ibook upgrades, we offer screen replacements, software support, and more. We also specialise in integrating Macs with multi-room media systems and Windows PCs.
Virus Removal
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Take advantage of our on-site computer virus removal service, offered today at your home or office. Our experts will tackle any immediate virus-related issues and perform a detailed system scan to spot any further threats. Additionally, we ensure that effective antivirus software is installed and working correctly to safeguard your system.
Onsite Data Recovery
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Data loss due to system failures, viruses, or human mistakes can be distressing, but recovery is achievable. Cease using your device right away, as continued use could make the recovery process more difficult. Expert help increases the likelihood of successfully retrieving lost data. Prompt action is essential to maximise your chances of recovery and protect valuable information.
Remote Support
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If you require support for a computer-related issue and have an active internet connection, we can assist you remotely, eliminating the need for an in-person visit. Through a secure remote tool, we can temporarily control your computer with your consent, offering the help you need. The connection is fully secure, and you have the option to end the session at any time.
Reviews (1)
Danielle Swift
Sep 20, 2024
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