The Coalville Computer Nerd
Call now
Call now
Website
Call
The Coalville Computer Nerd
The Coalville Computer Nerd is the first port of call for all your home and small business computer repairs, based in North West Leicestershire. I proudly offer a wide selection of products and services to the local community, all tailored to your exact individual requirements. Callouts are available at a time and place to suit you, including on evenings and weekends.

You're only a quick message away from having a nerd arrive at your doorstep to solve your IT dilemmas. If your system has gone down and lost all your important files with no backups to hand, you've come to the right place! Data recovery is one of the services I'm most proud of, and there's always the no fix no fee promise, of course! The toolbox is always on standby to keep your hardware running smoothly and to cure any hardware issues you're facing.

I offer the quickest turnaround possible to get you back up and running again and with no nasty surprise fees. If you have any specific requirements for your next computer, system builds by The Coalville Computer Nerd are very affordable and expertly crafted using quality parts and not a shortcut in sight.
Reviews (52)
Douglas Coutts
Douglas Coutts
Mar 04, 2025
Report
We contacted James after our laptop would not start and he was very happy for us to call in that afternoon. James was extremely helpful and rang me the next day to explain the problem and what work needed to be carried out. We agreed on some additional work to further enhance the life of my laptop and was very pleased to get a call the following day to say it was ready to collect.

Quick and excellent work covering the diagnostic and subsequent repair work carried out, even though we were aware that James was very busy. Would highly recommend James for his very professional service, customer communications and excellent value for money.
Terri Eynon
Terri Eynon
Feb 21, 2025
Report
The best place to go for a bespoke desktop computer. Great service from a knowledgeable operator.
Naomi Dobb
Naomi Dobb
Jan 25, 2025
Report
This place was not only the fastest to reply but could see me the same day. They checked the issue with the laptop & rang me the next morning with a simple solution that didnt cost anything! I couldnt have been happier. Super friendly staff & l will always use them for help, upgrades & technical assistance. Thank you guys so much! PS. Sorry it took so long to send this x
A. Walker
A. Walker
Jan 19, 2025
Report
Superb service and a top bloke! Very knowledgeable and very helpful. 100% recommend!
Dianne Lackenby
Dianne Lackenby
Jan 16, 2025
Report
Prompt, polite and professional service every time. Thank you so much for repairing my computer case so swiftly.
David
David
Dec 17, 2024
Report
Brilliant service recovering files on external drive. Highly recommend James. Great communication throughout and fair pricing.
Andy Roberts
Andy Roberts
Dec 04, 2024
Report
Fantastic efficient, friendly service, the go to computer guy in coalville, many thanks.
Sunil Phakey
Sunil Phakey
Nov 24, 2024
Report
Great service. Got my laptop sorted with a new drive same day. Very friendly. Excellent local enterprise. Well done James.
Alan Prew
Alan Prew
Nov 17, 2024
Report
Alan Prew recommends The Coalville Computer Nerd. potdSsneor0hl6t1h85 4 m ilu59c2ffl21mlgfuu7f9a0fulu2glg73aghuu8 Shared with Your friends Took my laptop in as it had numerous problems was repaired and returned to me after a couple of days running like new and at a reasonable price genuine computer tech
Liam Smith
Liam Smith
Sep 02, 2024
Report
Took my PC in for repair the other day after having a helpful chat before booking in, then the repair only took about an hour and a half in which they repaired my pc whilst also rebuilding incorrect parts and cleaning the inside, fully recommend!
Absurd
Absurd
May 03, 2024
Report
He'll fix your computer. I was gonna do some work experience with him but setting up a business was too much hassle. Can't fault the guy himself or the work he does tho.
Christopher Hill
Christopher Hill
Mar 29, 2024
Report
Took my laptop here for a clean and health check, James was the epitome of professional and friendly. Laptop runs beautifully, will definitely be using James in future.
Duncan Bourne
Duncan Bourne
Mar 17, 2024
Report
James did a brilliant job on my laptop, it is now running much faster and is more responsive, he also managed to copy hundreds of albums from my trusty i-pod classic onto my i-tunes library which had been lost when my old laptop died, he is a genius and I would certainly recommend him
Sian Teresa
Sian Teresa
Mar 07, 2024
Report
I recently trusted James with my laptop for the second time in six years, and once again, he exceeded my expectations. James is not just efficient; he's a trustworthy professional who goes above and beyond to provide excellent service. What sets him apart is his commitment to honesty and transparency. During the inspection, he informed me about some water damage in specific areas of my laptop, but he didn't try to upsell unnecessary services since it wasn't a critical issue.

His consistency in delivering reliable and honest assistance makes him my go-to computer guy, and I wholeheartedly recommend his services to anyone seeking a trustworthy and skilled professional for their electronic needs.
Luke Bown
Luke Bown
Feb 20, 2024
Report
Great service from James came in with a smashed screen on my laptop and within 2 days it was fixed and up and running. Good price and great customer service would recommend.
Rebecca
Rebecca
Jan 18, 2024
Report
Could not recommend enough! James is incredibly professional and transparent. Quick to respond, answering all my questions with clarity and helping to tweak things as requested - explaining what would work, what wouldnt work, and why. He offered various solutions, explaining the merits in each, without making things overwhelming. James made an initially daunting process incredibly straightforward & stress free, and delivered a custom build to suit my needs in super quick time, at a very reasonable price. A real credit to local businesses. Thank you!
Ryan Patel
Ryan Patel
Jan 13, 2024
Report
James was very helpful and kind. He looked at my laptop the same day he got it and let me know the issues straight away. Would recommend the Coalville Computer Nerd to anyone having tech issues.
Invisiblekid Invisiblekid
Invisiblekid Invisiblekid
Sep 10, 2023
Report
James was amazing to deal with. Built my PC to my desires for a very competitive price. Have zero issues and will happily recommend him. Love my PC and his work building it.
Tyler Blackburn
Tyler Blackburn
Sep 06, 2023
Report
I took my existing PC here for James to upgrade some components for me, and throughout the entire process, he was superb to deal with. Super professional, helpful and provided an overall excellent service. Will definitely be returning with any future computer needs!
Terina Moore
Terina Moore
Aug 28, 2023
Report
Took my laptop in as I couldnt log on to get my photos and videos and he transferred them onto a device over night. As it was urgent I got them back the following day. Excellent service, lovely people. Thankyou so much
Simon Roe
Simon Roe
Aug 24, 2023
Report
SUPERB Our old PC decided to throw it's teddy's out and as an integral part of our production process we feared the worst until we rang James. We dropped off the PC on the Monday and back up and running by Tuesday lunchtime. All for a very competitive price. We can't recommend The Coalville Computer Nerd highly enough.
Nigel Page
Nigel Page
Aug 09, 2023
Report
My partner referred me to James a couple of years ago following a positive experience of her own with a broken external hard disk drive. I had a recurring problem with my laptop's wifi connection being fried after Windows updates were installed on my elderly Windows 10 laptop. Not only did James resolved the issue, but he also tidied up the registries, made the machine feel slicker and also set up a regular back up of my data to an external SSD.

All for a very competitive.some would say modest.outlay. I've gone back to James on two further occasions, most recently a couple of weeks ago with a box-fresh Windows 11 laptop for him to set up and transfer settings, files and other programs across. He's done a brilliant job. Just this week, he supplied and set up a refurbished Windows 11 laptop for my partner in no time at all.

Not only is James a supremely talented IT specialist, he's also a lovely bloke to deal with. Polite, friendly, professional and dedicated. I've told him that I'm the patient and he's the surgeon and I have come to regard him as my IT department. Frankly, he is a great resource to the local community in NW Leics and deserves all the plaudits he gets. I wouldn't go anywhere else. Bravo, James!
Richard Brealey
Richard Brealey
Mar 05, 2023
Report
Can't say enough. Took pc in gave a once over, told him what I wanted to do and he advised accordingly. No pressure sales excellent service.
Harley Ware
Harley Ware
Feb 26, 2023
Report
Excellent service, managed to do an emergency data transfer quickly and promptly absolute genius, highly recommend!
Mrs. Kagoo
Mrs. Kagoo
Jan 15, 2023
Report
Brilliant service, highly recommended! James is professional, knowledgable and got to work very fast. Will definitely use again! :
Eunice Renshaw
Eunice Renshaw
Dec 05, 2022
Report
I have now used James twice, an absolute genius who always goes "above and beyond". James is also a perfect gentleman who gives excellent service. I will never go anywhere else. Philip
Graham Watson
Graham Watson
Nov 27, 2022
Report
Excellent service needed an urgent repair on a Sunday sll done and dusted within the hour, would definitely recommend and use again ourselves!
Davek
Davek
Nov 15, 2022
Report
Excellent service and fast turnaround thanks James 5 stars all round
Cilla Joyce
Cilla Joyce
Oct 28, 2022
Report
I have just had my really old computer back thinking it was to go for recycling and it has come back home new and energised, James has worked his magic and turned it round in a week. lovely chap too. I can highly recommend him.
Chris Mac
Chris Mac
Sep 12, 2022
Report
James has solved a number of issues with both mine and my partners laptops. He also recently managed to source 2 refurbished laptops for us. which were both basically brand new, for an unbelievable price! (Still cant believe it!) Totally professional, friendly and efficient service every single time. We wont go to anyone else with any of our computer issues.
Jono Purday
Jono Purday
Sep 11, 2022
Report
After building my first ever PC at considerable expence, and banging my head against a brick wall numerous times trying to fix things myself, I knew James was the man to call. As well as being a personal machine, my photography business depends on my PC, as its used for running my business, editing and storing photos. I knew i wanted someone I could trust to investigate the issues, as there was a huge amount of data I couldn't afford to loose. Suffice to say, James has done a fantastic job.

He suggested some upgrades, kept me informed and rebuilt my computer from the ground up, getting it to a point where it's looking and performing fantastically. To boot, he's been more than patient with me, and has really taken the time to point out ways to avoid issues cropping up in the future. If you're looking for someone who has real knowledge and expertise, look no further than James.

I live over 30 miles away from coalville, and wouldn't dream of asking anyone else to maintain my computer. He's reasonably priced, honest and someone I wouldn't hesitate to recommend to anyone looking for computer help! Thank you so much James!
Harri Ward
Harri Ward
Aug 12, 2022
Report
James is very pleasant and, as others have mentioned, works very fast. I took in my laptop for a keyboard replacement and was surprised when it was done the same day. Good service all around!
Les Wojnarowicz
Les Wojnarowicz
Aug 01, 2022
Report
Great service from James. Kept me informed of my laptop repair all along the way. Fixed in a jiffy. This is the 2nd time I've used The Coalville Computer Nerd and would recommend. Parking at the Springboard Centre can be tight and best to call ahead to make sure he is in on the day you need him.
Suzanne Bramwell
Suzanne Bramwell
Jul 13, 2022
Report
Laptop suddenly decided not to have wifi, after an hour of frustrating googling to fix it myself, I decided I needed help. James sorted the problem (and some others I didn't know about) quickly for me, enabling me to get back to work ASAP.
Andy Hinds
Andy Hinds
Feb 15, 2022
Report
Very helpful and a good pricing. I will no doubt be using him frequently from now on as I've took the plunge from console to pc. pleasant chap.which always goes in favour for me too as I don't like dealing with bad attitude. Keep up the good work
Roisin Grasby
Roisin Grasby
Jan 19, 2022
Report
In the interest of full disclosure, I know James (although not well) from when I lived in Leicester over 7 years ago. James recovered a hard drive from an ancient Toshiba laptop of mine onto an external hard drive. So nothing exciting BUT it was something I'd been meaning to do for literally years. James was efficient, patient, never made me feel silly (even when I was) and explained things clearly, which I very much appreciated. I'm especially pleased to have access to music which I thought I'd lost forever. Great service which I'd happily recommend.
Charlie Whitehead
Charlie Whitehead
Sep 22, 2021
Report
James built a 1-off computer for my company, with a number of special features. This was completed on time and well within our budget. We were very pleased with his performance and will certainly use him again. We have added him to our approved supplier list. He has also helped with our network issues, and shows a good level of knowledge of all the problems we have been faced with. Many thanks James!
Angela Dickson
Angela Dickson
Aug 06, 2021
Report
I have used this guy twice now. I would thoroughly recommend him. He sorted my laptop problems out efficiently and quickly and at a reasonable price. He also gave me other advice and answered any questions I had. A very professional and helpful service.
Paul Nicholson
Paul Nicholson
Feb 24, 2021
Report
Super helpful guy, plenty of help on offer. Even though I decided not to go ahead with the repair due to economics.
Jacqui Booth
Jacqui Booth
Jan 16, 2021
Report
Over the last 4 years James has assisted with a whole host of queries including the supply of a budget laptop when I needed it, a high grade reconditioned laptop when work demanded better and finances allowed (still at over 100 saving based on rrp) and the provision of a bespoke replacement PC for my son at top speed because it was needed to meet a college application deadline.

Everything arrived ready to go as he provides a machine fit for use without the hassle of unwanted programmes. My last random request was for an emergency cable for an ancient external drive and was met incredibly quickly. He's trustworthy and never oversells. Give him a call :)
Anita Marbrow
Anita Marbrow
Nov 27, 2020
Report
Cannot recommend James highly enough. Explains things so I actually understand them, fixes them and doesn't charge an extortionate price. I literally wouldn't use anyone else.
IAmMotivate
IAmMotivate
Nov 11, 2020
Report
Very polite and responsive. Completely rebuilt my PC with no issues and was very quick in doing so. Would highly recommend to anybody.
Josh Burnett
Josh Burnett
Oct 12, 2020
Report
I cannot fault this business. Rapid and excellent turn around. Recommended to my family and friends who now use the services.
The Matt
The Matt
Sep 13, 2020
Report
Brilliant and quick service (macbook pro hard drive issue) I will definitely go to James again and recommend you do also!
Somewhat Interacdiv
Somewhat Interacdiv
Sep 09, 2020
Report
My laptop is a few years old and was starting to sound like a helicopter which was driving me mad. James replaced the fan and it's now blissfully quiet again. Quick turnaround and great service. Highly recommended.
Liam Perkin
Liam Perkin
Jul 15, 2020
Report
Great communication, fair pricing, outstanding results. Could not recommend him highly enough.
James Woodcock
James Woodcock
Jul 09, 2020
Report
So my MacBook Pro Retina 15 from 2012 was slowly dying. One fan stopped working so CPU overheating and running slow, other fan making a noise and the battery needed to be replaced. Thanks to The Coalville Computer Nerd for fixing it quickly, runs a treat now great service!
Daniel Liddicott
Daniel Liddicott
Dec 20, 2019
Report
Swift service without over charging. My laptop was upgraded to a solid state drive and has a new lease of life. Would recommend.
Stuart Lockwood
Stuart Lockwood
Nov 26, 2019
Report
James fetched my laptop, and put a new keyboard in, and returned it on the same afternoon, i found him to be very helpful, brilliant service. i would use him again,
Ed J.
Ed J.
Oct 26, 2019
Report
Had my MacBook Pro wiped, cleaned out and an SSD put in it. great job! nice chap! fast work! 10/10
Bob Milnes
Bob Milnes
Sep 06, 2019
Report
Used James for the first time this week he provided an excellent and quick service and reasonably priced
Roger Coates
Roger Coates
Jul 21, 2019
Report
Used this guy for a few years now- only one word to describe his work- FANTASTIC