Our engineers are Microsoft qualified and competent, even more important, we are a friendly bunch and always helpful. Our phones are answered directly by our engineers so no waiting in queues for help or raising "tickets". We are a well established local IT Support Lichfield computer services business - We cover the Staffordshire and Midlands area.
We offer a complete technical service ranging from minor PC Computer, Laptop or Server repair and upgrades to email problems, full network installation and office moves or relocation. Customer service and satisfaction are second to none to us - we have a 100% client retention history over our 7 years of business. We do not use sales people, we are purely computer engineers that focus on our clients technical issues.
We come to you, no matter where your problem is! No call out fee for lichfield based business or home customers, we even offer a same day call out. Response time for a major outage is critical! If you need us urgently, we are normally with you in minutes - and not hours of a critical failure.
We offer a complete technical service ranging from minor PC Computer, Laptop or Server repair and upgrades to email problems, full network installation and office moves or relocation. Customer service and satisfaction are second to none to us - we have a 100% client retention history over our 7 years of business. We do not use sales people, we are purely computer engineers that focus on our clients technical issues.
We come to you, no matter where your problem is! No call out fee for lichfield based business or home customers, we even offer a same day call out. Response time for a major outage is critical! If you need us urgently, we are normally with you in minutes - and not hours of a critical failure.
Services
We have many years of Business IT Support experience supporting Microsoft Computers and Server Operating systems inc Microsoft Windows Small Business Server 2000,2003 and 2008, Microsoft Server standard inc Exchange server as well as Router and VPN Network installations we can help with worm and virus removal, PAT Testing, Data cabling and Data recovery as well as all the day to day niggles associated with a PC or Server that requires repair, maintenance, updating, upgrading or replacing.
We try to keep this space regularly updated with information about Total IT Services and our IT Support Services we hope you find interesting.
We try to keep this space regularly updated with information about Total IT Services and our IT Support Services we hope you find interesting.
Our experienced and qualified IT Support Lichfield team offer Business IT Services for Lichfield and Staffordshire.
We can visit your business or home, normally the same day.
We can fix any issues you may be experiencing with your Microsoft Servers, PC Computers, Laptops, Email or Network, or help if need computer repair or virus removal.
We also install or replace old servers, routers/firewalls or wired/wireless networks.
As well as help businesses with upgrading computers and even PAT testing your existing equipment where applicable.
We can visit your business or home, normally the same day.
We can fix any issues you may be experiencing with your Microsoft Servers, PC Computers, Laptops, Email or Network, or help if need computer repair or virus removal.
We also install or replace old servers, routers/firewalls or wired/wireless networks.
As well as help businesses with upgrading computers and even PAT testing your existing equipment where applicable.
Same day engineer visits, call out service is available on a same day basis for critical computer or server faults.
Cost saving from Outsourcing IT maintenance, use us as you would your own internal IT Dept - without the associated costs.
Benefit from our years of business IT Experience gained from helping many types of Industry with individual IT needs, we have seen most problems over the years of supporting businesses so it's likely that we have already solved an issue exactly like the one you may be currently experiencing.
Cost saving from Outsourcing IT maintenance, use us as you would your own internal IT Dept - without the associated costs.
Benefit from our years of business IT Experience gained from helping many types of Industry with individual IT needs, we have seen most problems over the years of supporting businesses so it's likely that we have already solved an issue exactly like the one you may be currently experiencing.
When we take your Laptop PC Computer or Server to be repaired at our Lichfield base we are not constrained by normal office opening hours so we can make your repair out of hours enabling us to make overnight server repairs when needed this will help you keep your business PC's and Server working during your normal business hours.
Sometimes a repair, especially a Server repair, can take some time to implement, let Total IT Services work on your IT failure overnight so limiting the impact it has on your business.
Sometimes a repair, especially a Server repair, can take some time to implement, let Total IT Services work on your IT failure overnight so limiting the impact it has on your business.
IT Support to any location from our Lichfield Office Key Benefits:Using our remote control computer repair software we can securely operate your PC Computer or Server as if we were sitting in front of it.
Faster resolution as no wasted time in traveling to your site, call us and we will be logged on in minutes.
Save costs by not calling an engineer out to site for a minor fix.
Cover all your Computers, Servers with a remote support contractProvide centralised IT department to your Satellite offices or home workers regardless of their location.
Faster resolution as no wasted time in traveling to your site, call us and we will be logged on in minutes.
Save costs by not calling an engineer out to site for a minor fix.
Cover all your Computers, Servers with a remote support contractProvide centralised IT department to your Satellite offices or home workers regardless of their location.
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