Ngeneration
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Our unique cross industry knowledge of the UK retail and hospitality markets enables us to deliver highly successful IT projects with our dedicated team of engineers, project managers and trainers. Our nCare IT support model provides a 365 day support desk and our own nationwide field engineers looking after all your outlet IT needs. We help you in reducing operating costs, improving quality of service and help you deliver the full benefits of your IT investment.

It takes less than two minutes to show a 'clear difference' - watch our short film to get a clear understanding of what makes nGeneration the obvious choice for all your hospitality and retail IT requirements. Marston's PLC is a leading national independent brewing and pub retailing business operating a vertically integrated business model. They operate around 2,150 pubs and bars situated across England and Wales, comprising around 1,650 tenanted or franchised pubs and around 500 managed pubs.

From pubs passionate about cask beers, to family restaurants and town centre venues - Marston's has all types of establishments set at the heart of thriving local communities.
Services
If you need specialist advice, the sourcing of solutions, project management installations, training, help desk or field maintenance then nGeneration are unique in using an entirely directly employed team to provide exceptional projects and service.
Founded in 2001, and located in Dudley, West Midlands, nGeneration have invested in their infrastructure and resources to provide the full range of facilities to source, stage, implement train and maintain each of the IT systems within each of your outlets.
As an organisation nGeneration has been behind many of the UK's most successful hospitality and retail IT deployments.
Our trainers have backgrounds in hospitality and retail and are carefully selected full-time employees.
They're renowned throughout the industry for introducing systems that will ensure maximum effectiveness from your training and IT investment.
Our Project Managers are skilful motivators, the power behind successful deployments that span outlet solutions, labour management and finance systems, plus supply chain/procurement and productivity solutions.
Our trainers are from hospitality or retail backgrounds and able to relate directly to the delegates on a business level.
We invest time with our customers to understand their business processes and business language and tailor training content accordingly.
This is the key to achieving maximum effectiveness from your training and IT investment.
The quality, experience and knowledge of the trainer are paramount and nGeneration use only carefully selected, trained, full-time, directly employed staff.
We have a team of consultants who have extensive industry experience and are able to supplement our customers' knowledge at key times.
What makes our consultants unique is not just their experience, but the team's unique cross-industry experience in consulting which ensures your IT decisions are made based on sound knowledge and advice.
Project Management is fundamental to planning, monitoring and controlling all aspects of a project.
It motivates everyone to achieve project objectives on time and to match specified costs, quality and performance.
Our Project Managers have been behind many of the UK's most successful IT projects.
They have expertise across a wide range of IT deployments including outlet solutions, labour management, finance systems, supply chain / procurement and productivity solutions.
They have the ability to adapt to your internal procedures and to form close links with all representatives involved in a particular project.
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