Mystery Tech
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Mystery Tech
Our Basingstoke based certified technicians will be happy to help you with any of your computer-related needs. We service all brands of desktop computers and laptops, including Apple, Microsoft, Acer, Asus, Dell, HP, Lenovo, Samsung, Sony, and Toshiba. Based in Basingstoke, Hampshire, we provide IT services and support across the south and can supply to the whole of the UK.

Our qualified computer repair technicians can come to you for initial diagnostic and maintenance services. Starting from 25 (contact us for details) If problem is fixable within the 1st hour then there is no further charge! All works beyond call out and diagnosis charge will be agreed with the customer first.
Services
With over 12 years experience in the IT industry.
Much of my time has been spent on both sides of support services finishing recently as a Group IT Manager for a global mining company.
My professional history has given me a variety of situations from business startups to email migrations to setting up WiFi on a mine site in the middle of Sierra Leone (pre Ebola) and has given me a reputation as a determined, reliable problem solver.
This has also given me experience with people, helping at all levels from experienced CEO's through to people who have never used a computer before.
As a company, it's very rare that you know exactly what pieces of equipment you need to do a job.
You're not going to order an BLADETHINGY-56GB and set it up yourself.
What you do know is what you want to achieve.
It's our job to work with you and provide a cost effective solution for your needs - not just a set of boxes with flashing lights that you're not sure you needed.
We can also provide additional cover, for example your current support staff are stretched and need help or simply need holiday cover, then we can be your extra pair of hands.
Here are some of our support services, if you require a service that isn't listed please contact us and if we can't help then we are sure though our partner network we can point you in the right direction.
New Business and not sure how to setup your IT? Mystery Tech will be happy to advise and supply.
If you have a server already, we can give it a Healthcheck/setup monitoring/Upgrade/ Troubleshoot.
Have you recently got a new PC or laptop?
We can help you set this up exactly as you want it and ensure that it meets and exceeds all your needs.
Business Continuity and Disaster Recovery (BCDR or BC/DR) are closely related practices that describe an organisation's preparation for unforeseen risks to continued operations.
The trend of combining business continuity and disaster recovery into a single term has resulted from a growing recognition that both business executives and technology executives need to be collaborating closely instead of developing plans in isolation.
At Mystery Tech Ltd we can help our customers with preparing for disasters by ensuring mission critical services continue throughout any situation.
Here are some of our secuirty services, if you require a service that isn't listed please contact us and if we can't help then we are sure though our partner network we can point you in the right direction.
If you don't have protection on your device, then you should contact us for immediate advise!
If you suspect problems on your machine or devices and suspect malicious software, stop any backups from running as you do not want them to be infected as you may need them if the infection cannot be removed.
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